A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
in Money
Legal advice: the case of the missing zip
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in Money
Legal advice: unexpected exit fees
2
Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
in Money
Legal advice: rail trip refund
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When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.
Brief cases: refund for hob fitting failure
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We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?