Do you know your rights when you need a replacement for another replacement? Here’s how we helped a member with a faulty tap’s boiling unit.
Posts tagged with "legal-advice"
We were able to help a member when they got in touch about their slow broadband speed. Here’s why John Lewis Broadband was in breach of contract.
Have you ever been refused a refund for unsatisfactory accommodation? Here’s how we helped a member get her money back.
If a refund isn’t paid in full then the Consumer Rights Act 2015 can help. Here’s how we helped challenge a firm when a heat pump installation went wrong.
Have you ever noticed an error on your credit report? Here’s how Which? Legal helped a member get a mistake fixed.
Do you refer to the Consumer Rights Act during disputes with a retailer? Here’s how we helped another member get a refund for a faulty item.
Do you know your rights when work on your vehicle take a turn for the worst? Here’s how we helped a member resolve their issue.
Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
A Which? Legal member got in touch when a relative unknowingly took out appliance cover. Here’s how we helped him get a refund.(more…)
After assembling an exercise bike, a member soon discovered it was faulty. Here’s how we helped him get a full refund from the company.
Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.
If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.(more…)
If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement.