Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
in Money
Legal advice: golden wedding anniversary tarnished
1
Legal-advice
Posts tagged with "legal-advice"
in Money
Legal advice: ‘my microwave caught fire twice’
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You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
in Money
Legal Advice: Cold-calling company called out
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A Which? Legal member got in touch when a relative unknowingly took out appliance cover. Here’s how we helped him get a refund.
(more…)in Money
Legal advice: exercise bike dispute resolved
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After assembling an exercise bike, a member soon discovered it was faulty. Here’s how we helped him get a full refund from the company.
Legal advice: finding a roofing resolution
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Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.
in Shopping
Legal advice: John Lewis refuses a free repair
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If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.
(more…)in Motoring
Legal advice: missing car features set right
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If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement.
in Money
Legal advice: fight for your wedding fee refund
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Unreasonably high cancellation costs are unfair and should be challenged. Here’s how we helped a member settle a claim for his wedding venue.
in Money
Legal advice: cruise refund complaint
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The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.
Legal advice: stranded in Australia by airline
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A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
in Money
Legal advice: TV return drama resolved
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When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
in Money
Legal advice: leaky radiator leads to damages claim
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A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
in Money
Legal advice: credit firm pays after company goes bust
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The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.
Legal advice: package holiday operator delays refund
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Thousands of holidaymakers have been given the runaround on getting their money back during the pandemic. Here’s how we helped get a member a full refund.