The tide turned on this refund complaint when Which? Legal stepped in. Here’s how we were able to help a member get their money back in good time.
in Money
Legal advice: cruise refund complaint
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Legal-advice
Posts tagged with "legal-advice"
Legal advice: stranded in Australia by airline
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A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
in Money
Legal advice: TV return drama resolved
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When a TV return went wrong, Which? Legal stepped in to help resolve the situation. Here are your rights when repairs and returns don’t go to plan.
in Money
Legal advice: leaky radiator leads to damages claim
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A leaky radiator ended up costing Erica £300. Fortunately, we were able to intervene – here’s how to claim damages caused by a defective product.
in Money
Legal advice: credit firm pays after company goes bust
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The refund procedure can be complicated when a company goes into administration, but that doesn’t mean there aren’t ways to recover your money.
Legal advice: package holiday operator delays refund
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Thousands of holidaymakers have been given the runaround on getting their money back during the pandemic. Here’s how we helped get a member a full refund.
in Motoring
Legal advice: seller takes back promise to refund faulty car
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Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help.
in Money
Legal advice: seller to blame for inaccurate advert
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Ever received goods that haven’t matched their description? Here’s how we helped a member get a refund on a purchase made following an inaccurate advert.
in Money
Furlough leave: common questions answered
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We’ve had a large number of questions regarding the government’s job retention scheme. Our Which? Legal team has answered some of the most common.
in Money
Legal advice: key worker refunded for cancelled holiday
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We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
in Money
Legal advice: disputing unfair amendment fees
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Have you ever run into problems changing a booking? Here’s how we were able to help a member get his fees reduced.
in Money
Legal advice: flight compensation rules
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Airlines must prove that delays were caused by extraordinary circumstances. Here’s how we helped two members receive £926 compensation in court.
Legal advice: shoddy building work
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Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court.
in Money
Legal advice: ‘no-show’ clause challenged
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Ever had trouble with a contract term you felt was unfair? Here’s how we were able to help a member challenge a ‘no-show’ clause that left her out of pocket.