Do you know your rights when you need a replacement for another replacement? Here’s how we helped a member with a faulty tap’s boiling unit.
in Money
Legal advice: hot water tap goes off the boil
4
Legal-advice
Posts tagged with "legal-advice"
in Money
Legal advice: broadband speed’s slow going
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We were able to help a member when they got in touch about their slow broadband speed. Here’s why John Lewis Broadband was in breach of contract.
in Money
Legal advice: holiday cottage kicks up a stink
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Have you ever been refused a refund for unsatisfactory accommodation? Here’s how we helped a member get her money back.
in Money
Legal advice: unfair cut to heat pump refund
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If a refund isn’t paid in full then the Consumer Rights Act 2015 can help. Here’s how we helped challenge a firm when a heat pump installation went wrong.
in Money
Legal advice: £33 BT complaint hits a dead end
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Have you ever noticed an error on your credit report? Here’s how Which? Legal helped a member get a mistake fixed.
in Money
Legal advice: chair purchase doesn’t sit well
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Do you refer to the Consumer Rights Act during disputes with a retailer? Here’s how we helped another member get a refund for a faulty item.
in Money
Legal advice: towbar fitting fail gets technical
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Do you know your rights when work on your vehicle take a turn for the worst? Here’s how we helped a member resolve their issue.
in Money
Legal advice: golden wedding anniversary tarnished
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Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
in Money
Legal advice: ‘my microwave caught fire twice’
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You are entitled to a refund if you purchase an item with a serious fault. Here’s how we helped a member when her faulty microwave caught fire.
in Money
Legal Advice: Cold-calling company called out
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A Which? Legal member got in touch when a relative unknowingly took out appliance cover. Here’s how we helped him get a refund.
(more…)in Money
Legal advice: exercise bike dispute resolved
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After assembling an exercise bike, a member soon discovered it was faulty. Here’s how we helped him get a full refund from the company.
Legal advice: finding a roofing resolution
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Remedial works can sometimes lead to disputes, but the Consumer Rights Act 2015 is there to protect you. Here’s how we helped advise a member to recoup their loss.
in Shopping
Legal advice: John Lewis refuses a free repair
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If the product you’ve purchased isn’t free from defects, safe, and durable, then it’s not of satisfactory quality. Here’s how we helped a member get legal remedy.
(more…)in Motoring
Legal advice: missing car features set right
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If a car doesn’t include features that should have been included as standard then it isn’t as described. Here’s how we helped a member get a replacement.