Ever received goods that haven’t matched their description? Here’s how we helped a member get a refund on a purchase made following an inaccurate advert.
Posts tagged with "legal-advice"
We’ve had a large number of questions regarding the government’s job retention scheme. Our Which? Legal team has answered some of the most common.
We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
Have you ever run into problems changing a booking? Here’s how we were able to help a member get his fees reduced.
Airlines must prove that delays were caused by extraordinary circumstances. Here’s how we helped two members receive £926 compensation in court.
Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court.
Ever had trouble with a contract term you felt was unfair? Here’s how we were able to help a member challenge a ‘no-show’ clause that left her out of pocket.
A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.