When Vodafone asked Ivan Gorewal in July 2015 if he’d like to upgrade his three Sim-only mobile phone contracts, he was clear about what he wanted.
Posts tagged with "law"
Which? Legal member Naima Begum bought a dangerous car that turned out to have faults so serious an expert said that it was unsafe to drive.
It seems we’ve seen a step back on roaming charges after the European Commission announced a catch on what appeared to be an otherwise great win for travelling mobile phone users.
Last month Which? raised concerns that universities grant themselves wide discretion to make course changes. Here’s the CMA on why they have issued advice to help universities comply with consumer law.
On 16 May it will be a legal requirement for companies to provide a valid number when they call you. Here’s Baroness Neville-Rolfe to explain why.
Seven months on since VW’s emissions scandal came to light, UK consumers are being left in the dark. So today I was in front of the Parliament’s Transport Select Committee and called on the Government to take urgent action.
Here’s Tom Jones of Thompsons Solicitors on whether increasing the small claims limit for personal injury claims from £1,000 to £5,000 is really in the interests of consumers.
Which? Legal member Andrew Pennycook came to our lawyers for advice after a botched loft conversion left him facing repairs costing £1,690.
A few weeks ago, two passengers were awarded £450 each for a five-hour flight delay. So far, so unremarkable. But could the reasons for the ruling open the floodgates for many more claims?
After repeated problems with a relatively new boiler, Derrick contacted Which? Legal in desperation. But was it possible to prove that the British Gas-recommended boiler was not fit for purpose?
Would you buy medicine from a stranger at the side of the road? No, yet many people are doing the equivalent of this online every day, as Alastair Jeffrey of the Medicines and Healthcare products Regulatory Agency explains.
John came to Which? Legal for help in a dispute with an art dealer involving two Chinese watercolours that have been in his family for more than 60 years.
James had problems with his Land Rover from the moment he bought it. So when it developed a serious exhaust problem he wasn’t happy to settle for 50% of the repair costs.
Would you be happy with a €20 voucher as compensation for three days of extra travel and over €400 spent getting home after a cancelled flight? John wasn’t.