If a club you’re a member of clearly breaches the terms and conditions you agreed to when you joined, do you have the right to a refund if you cancel? (more on club membership T&Cs breached…)
The Digital Economy Bill has finished its passage through Parliament and is finally law, but what does it mean for your rights in the digital age? (more on the Digital Economy Act 2017…)
If your cruise doesn’t sail to the sites advertised in its brochure, you could claim for breach of contract. (more on… ruined cruise holiday)
Next weekend, Glasgow will host over 15,000 music fans at BBC 6 Music Festival – but how many are at risk of being turned away on the night?
(more on secondary ticketing
If your flight is delayed by more than three hours, you could be entitled to compensation, but what do you do if the company you’re claiming against isn’t responsive?
Navigating your way through the probate process can be daunting, especially when you’re grieving the death of a loved one. But with a little bit of guidance, you can do it without the need for a solicitor. (more on probate…)
Whether you’re a beginner or someone who’s owned and looked after a garden for years, there are always questions that crop up, so where do you go to for advice? (more on gardening advice…)
Bad hotel service and sub-standard facilities can ruin a holiday or short break, but you could claim breach of contract if they don’t live up to reasonable expectations… (more on claiming compensation for ruined holiday…)
One Which? member was savvy enough to realise that a website he’d clicked on to renew his Esta document to travel to the US wasn’t official. (more on fake Esta renewal website…’
Dealing with the death of someone close can be traumatic and terrifying in equal measure. And when you’re the person left with the probate tasks, one thing soon becomes apparent: how service providers treat you is really, really important. (more on dealing with the death of a close one…)
When Vodafone asked Ivan Gorewal in July 2015 if he’d like to upgrade his three Sim-only mobile phone contracts, he was clear about what he wanted.
Which? Legal member Naima Begum bought a dangerous car that turned out to have faults so serious an expert said that it was unsafe to drive.
It seems we’ve seen a step back on roaming charges after the European Commission announced a catch on what appeared to be an otherwise great win for travelling mobile phone users.
Last month Which? raised concerns that universities grant themselves wide discretion to make course changes. Here’s the CMA on why they have issued advice to help universities comply with consumer law.