Apple customers have been charged hundreds of pounds for repairs, which may be ‘unnecessary’, in its discount battery replacement programme. Have you been affected?
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Has Apple been charging its customers for unnecessary repairs?
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Have you been caught out by Currys PC World’s Knowhow set-up service?
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Plenty of us have been caught out by a sales tactic at some point. Most recently, a number of you have told us how you’ve fallen for one used by Currys PC World… (more on currys set-up service…)
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How reliable is your tech?
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Do you find that while some of your tech last for years, others give up the ghost almost immediately? You’re not alone, as the results of our latest sound and vision reliability survey prove… (more on tech reliability…)
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Why are we so tied to Microsoft Office?
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If you’re looking for a new office suite for your computer, why fork out for Microsoft Office when there are free alternatives that are just as good? Guest author Thomas Roberts, aged 10, looks at the options. (more on Microsoft Office alternatives…)
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Are laptops getting worse?
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It’s a strange concept. The idea that a technology could be getting worse as time goes by seems unthinkable. But I think laptops are, and here’s why.
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Being offered a Windows 10 upgrade? Don’t take it up yet!
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Windows 10 is now available as a free upgrade for many Windows 7 and 8 owners. But, by upgrading, are we just helping Microsoft cut research costs on a product that isn’t ready?
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Paying £35 for a laptop service you didn’t ask for?
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Have you bought a laptop from Currys or PC World and been asked to pay an extra £35 for a set-up service? Did you know about this ‘Knowhow’ service before buying? Read what Currys has to say about this.
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How secure is your webcam?
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A new website has launched that allows people to watch live footage from insecure cameras. In this guest post, Simon Rice of the ICO issues a warning and explains how to protect yourself from prying eyes.
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International trade must be fairer to stop the Great British rip-off
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Have you noticed that tech products often seem to be more expensive in the UK than, say, the US? Our chief executive Peter Vicary-Smith says Brits are still unnecessarily paying over the odds for some goods.
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PC repair companies: are they the ones that need fixing?
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What are the chances of getting your data back and laptop working for a reasonable price at the hands of high street repair experts at Apple, The Carphone Warehouse and PC World? Not great…
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Microsoft Windows XP support ends – what will you do next?
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As PC operating systems go, they don’t get much more venerable than good old XP. Yet the curtain is being drawn on this stalwart version of Windows, with Microsoft withdrawing its security patch support on 8 April.
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Desktop, all-in-one or laptop – what made you pick your PC?
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Looking for a new home computer? These days it’s not just a case of working out which model to go for, but rather the dilemma of what type you’re after. A desktop, laptop or all-in-one PC?
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Don’t be fooled by the ransomware scam
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It begins with a scary-looking pop-up on your computer, and it could end with you having to fork out hundreds of pounds to get your files back. Have you been hit by the ransomware scam?
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Two can play that game – haggling for a tech bargain
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Most of the tech products we all lust after are expensive. But that doesn’t mean you have to pay the list price when you head to the shops. Tell us about how you’ve negotiated your best tech bargains in store.