Fibre is the new premium standard in broadband. But with speeds seemingly dependent on whether your fibre goes to the cabinet, your home or somewhere in between, does fibre really mean fibre?
in Technology
Does fibre mean fibre?
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in Technology
Is compensation the key to better broadband?
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Our speed checker tool has been used over a quarter of a million times since it launched six weeks ago, but what other proactive action can you take to put pressure on the broadband companies?
in Technology
The early bird catches the broadband
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What’s your morning routine – a leisurely breakfast and a nice cup of freshly brewed coffee? Or do you make the most of the off peak broadband speeds to get your house or business in order? That’s the case for the locals living in Abererch, Gwynedd…
in Technology
Have you received a ‘copyright awareness’ email from your ISP?
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Guest John Carr from the Children’s Charities’ Coalition on Internet Safety explains how the new educational emails on copyright awareness from ISPs can help protect your family (more on ISP educational email…)
in Technology
How can we build trust in the worldwide digital economy?
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With people increasingly using digital platforms and services, we want to ensure they can make the most of new products and have confidence in the growing digital economy. (more on digital economy
Scam watch: Esta renewal copycat website
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One Which? member was savvy enough to realise that a website he’d clicked on to renew his Esta document to travel to the US wasn’t official. (more on fake Esta renewal website…’
Have you haggled with your telecoms provider?
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Over the years, we’ve shown you the huge savings you can make by haggling with telecoms providers. And our most recent survey reveals that more people than ever are doing it. (more on haggling…)
in Shopping, Technology
Vinyl records: timeless format or just a fad?
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Last week, the amount of money spent on vinyl music in the UK overtook digital downloads for the first time. Records are now firmly in the mainstream, but are they back for good, or is this just a stay of execution? (more on vinyl records…)
What do you use your broadband for?
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Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
Are landline price rises fair?
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Ofcom has announced that it’s going to review the market for standalone landline telephone services, as it’s concerned that some customers aren’t getting value for money. (more on landline-only charges…)
Update: another win! ASA rules against BT broadband speed claims
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The Advertising Standards Authority has issued rulings against three ads by BT for their broadband speed advertising, all of which claim to offer ‘the fastest fibre speeds as standard’. So have you tried testing your broadband’s speed?
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Why should you always download content from a genuine site?
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Marianne Grant is from the ‘Get it Right from a Genuine Site’ campaign, which is taking a whole new approach to reducing online copyright infringement and ensuring safe downloads. (more on legally downloading content…)
in Shopping
How do you prefer to do your Christmas gift shopping?
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As we prepare to enter some of the busiest shopping weeks of the year, we thought we’d share some of your views on how you prefer to shop. So will you be bracing the crowds in the run-up to Christmas, or will you be surfing the web to stock up? (more on Christmas shopping…)
in Shopping
Scam watch: fake verification pop-up
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While shopping online, a Which? member nearly fell victim to a sophisticated online credit card scam that none of our experts have come across before.