A member felt duped after renewing their appliance cover. Have you received a confusing insurance call from an unexpected company?
Our recent mystery shop has revealed some comparison sites are giving unreliable information on car insurance. Just how accurate are these sites?
Being a pet parent can be hugely rewarding, but if your furry friend becomes ill or requires regular medication, vet bills can hit your wallet hard, as our guest, community member Linda Nicholls explains… (more on vet bills…)
The financial services sector ploughs millions of pounds into advertising every year. But the products don’t always live up to their slick ad campaigns and eye-catching marketing claims. Have you ever bought a financial product that’s turned out to be a dud?
Unlike in England and Wales, claims management companies aren’t regulated in Scotland. So isn’t it time that this regulation gap is sorted out?
Since April 2017, insurers and brokers have been required to publish last year’s premium on your renewal letter. However, it would seem that not all firms are following the rules…
The average UK driver can expect to be quoted around £641 for their car insurance, according to data from the AA’s British Insurance Premium Index. But how many of us are ‘average’?
For drivers, 2017 has been a mixed bag when it comes to car insurance. If you’re up for the fight, it can be a tough challenge to score a cheaper insurance premium. So, do you feel like a car insurance winner or loser in 2017? (more on car insurance…)
Section 75 of the Consumer Credit Act is designed to protect you but as the legislation gets older more and more people are finding it hard to claim. Share your Section 75 claim stories here.
In a big win for our ‘Don’t pay a premium’ campaign, the Financial Conduct Authority has announced proposals that will require insurers to publish details of last year’s premium on your renewal notice.
The Financial Conduct Authority has proposed a deadline of June 2019 for people to claim for mis-sold Payment Protection Insurance.
A recent Which? Trusted Traders survey found that 70% of us worry about home security in the darker days of winter. (more on smart home security…)
Insurers would love to look through your social media data – but do you want to share it?
How many of you spend the time to trawl through the terms of your insurance policy, checking what’s covered and what’s not? Have you ever considered the small difference that could play with your premium price?