You need NHS treatment, but you’re not happy about where you have to go for it. You ignore the bad reviews from the neighbours because it’s your only option, right? Wrong. David Hare from NHS Partners Network explains more about your right to choose NHS care…
Passport, money and Ehic card have long made up the essential core of my ‘must not lose’ items when pottering around Europe on holiday. However, with the UK’s withdrawal from the EU what will become of my trusty Ehic card? (more on Ehic and Brexit…)
Have you ever been in hospital and not been able to open a sandwich packet, pack of biscuits or drink carton? Or maybe you’ve seen an elderly patient, friend or relative give up and go hungry?
Conference season is coming to an end. So we’re calling for political parties to give people a more powerful voice in public services. But also to offer public service choice, and make sure these services meet people’s needs.
One year on from the Francis Inquiry, there are still significant problems with consumers choosing not to complain about public services because they don’t know who to complain to or think nothing will be done.
Sustain’s Campaign for Better Hospital Food wants mandatory standards for patient meals in England. In this guest post, Alex Jackson from Sustain explains why voluntary measures are not working.
£10 a day for hospital entertainment sounds like a lot and creates a divide between those who can afford it and those who can’t. So, with a cash-strapped NHS and companies struggling to profit, what’s the answer?
I don’t think I could eat healthily on £2.57 a day, and I’d feel rather extravagant spending £22.31. It’s no surprise that data on how much hospitals spend on feeding patients has caused such a stir.
When was the last time you went to A&E? Did you consider an alternative, like a pharmacy or a walk-in clinic? A new report says 1.5 million people are visiting A&E unnecessarily, but do we really have a choice?
A year on from our investigation into NHS hospital car parks, St Helier Hospital has joined us to track its journey from being a poor performer to becoming our ‘most improved hospital’.
The government has proposed a number of changes to the NHS in England, changing the way we’re all treated. It says that the new system will give patients more choice, but has it made the right prescription?
Sometimes hospital entertainment systems are all patients have to keep them occupied. But the cost of using these systems, which combine a TV and phone, could put many of us off using them all together.
Leaving hospital should be a happy time, showing you’re on the road to recovery and ready for some home comforts. So why are so many patients reporting a poor experience?
If you’re heading off on a continental break, the European Health Insurance Card can be a handy addition to your wallet. But rely on this alone and you could end up in financial pain.