It’s annoying when a product has reoccurring faults, but what do you do when the manufacturer wants to charge you to come out and look at it when it was only recently serviced?
The government has announced the creation of the new ‘Office of Product Safety and Standards’. But will this new department be the fix we desperately need to improve our safety system?
Yet another report has been published today to shame the ‘woeful’ response from Whirlpool to its fire-risk dryer saga and the ‘painfully slow’ response from Government too. So what more evidence is needed to finally improve our safety system?
The Which? tech team has been at the CES tech show in Las Vegas and we’ve spotted a definite trend for cute robots. But are they actually useful – and would you want one in your home?
2017 was yet another busy year for Which? campaigns. Take a look back at last year’s achievements and find out what’s in store for 2018…
Out with the old and in with the new… but does our impatience for the latest thing contradict our desire for reliable products we can trust, asks our chief executive Peter Vicary-Smith (more on brand reliability…)
It has been over two years since the news first broke about Whirlpool’s fire risk tumble dryers, and in those two years we’ve seen some shocking failures in the UK’s product safety system.
‘Sorry we missed you!’ Four words that never fail to sour the contented feeling of getting home from work – so disappointing. But is Amazon Key the safe alternative?
Up to a million people have been paying over the odds for their line rental. Those BT customers whose landline is their only connection to friends and family will see their monthly bill reduced by £7.
Right now, you’re probably reading this on a computer, laptop, tablet or even a phone. Over the past 60 years, we’ve seen a lot of innovative products appear in our homes. We’ve whittled down a list of 60 top products rated by us, but what ones would you choose?
For too long, renters have felt they couldn’t or shouldn’t switch energy providers. Saving money on household utilities isn’t just reserved for homeowners. A new Which? Switch feature helps renters see how much they could save by switching.
It’s the weekend, which probably means you’re catching up on household chores. Surely this isn’t what your free time is for! Don’t you sometimes wish there was a gadget that would do it all for you?
You have to be unlucky for your oven door to shatter out of the blue. But if it does, it’s memorable – and not in a good way. While finding the root cause can be tricky, there are ways to lower the likelihood of this happening to you…
Do you have a smoke alarm in your home? If you do, you’re not alone. But how often do you test it and do you even know if it’s up to the job it’s supposed to do? (more on smoke alarms…)