New rules to make household appliances more sustainable have been announced by the EU, but will they end up benefitting consumers?
We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?
What happens when products experience a fault? Our guest Ugo, co-founder of the Restart Project, discusses whether we should have the ‘right to repair’.
We want people to be better protected from flammable plastic-backed fridge-freezers. Do you back our call for retailers to take fire-risk appliances off the shelves?
Interest in ethical and environmental issues has never been greater. Our reviews need to change. Here’s why we can’t ignore product sustainability.
It’s been three years since we first published our concerns with Whirlpool’s tumble dryer safety fault affecting five million of its machines in the UK, yet we still have serious concerns with the company’s handling of the issue.
Sleep is vital for physical and mental health. With many of us struggling to get a good night’s rest, it’s time to look at our mattresses.
Dangerous slime may sound like the plot of a cheesy 1950s horror B movie, but if you’ve got a primary school-aged child or grandchild, you may be aware of the craze for toy slime – and its potential dangers.
How long have you been sleeping on your mattress? Need a new one but don’t want to fork out a lot of cash? There may be cheaper solution…
The government’s Office for Product Safety and Standards (OPSS) today released details on how they plan to bolster product safety. But will it be enough?
A recent survey has found that many of us don’t regularly clean our home appliances and have to replace them more frequently as a result. Are you guilty? (more…)
We all expect manufacturers and retailers to only sell products that are safe. And for the most part they do. But we’ve found hundreds of potentially unsafe fridges, freezers and fridge-freezers currently available in shops across the UK and we’re calling for them to be urgently withdrawn from sale. (more on dangerous appliances…)
All too often retailers refuse to help when products develop a fault – like this case of a faulty Bosch washing machine from John Lewis. So, what do you do when you feel like you’re being fobbed off?
Product safety is a burning issue, and yet the government’s new product safety team doesn’t have the right tools for the job. Our End Dangerous Products campaign is calling on the government to publish an Action Plan for the new Office for Product Safety and Standards within the next 90 days.