The situation with travel refunds isn’t improving, so we’re now reporting companies that are openly breaking the law to the Civil Aviation Authority. Share your story.
We’re taking your travel stories to the CAA
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Holiday
Posts tagged with "holiday"
in Money
Legal advice: key worker refunded for cancelled holiday
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We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
in Money
EasyJet cyber-attack: what to do if you’re affected
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EasyJet has been hit by a ‘highly sophisticated’ cyber-attack which could have exposed up to nine million people’s details. Here’s what to do if you’re affected.
Is your airline or holiday company claiming ‘force majeure’?
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We’re inundated with reports of refused refunds. Has your airline or holiday company claimed it doesn’t have to pay you because of a force majeure clause?
Flybe collapse: your questions answered
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Troubled regional airline Flybe has gone into administration and has cancelled all its flights. Have your plans been affected?
What’s your favourite world city?
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For most of the years we’ve been running our world city survey, Cape Town has hogged first place. This year we have a new winner – but what’s your favourite?
Thomas Cook refunds delay: are you affected?
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Have you been told you’ll have to wait longer for your Thomas Cook refund? If so, we’d like to hear from you.
Thomas Cook collapse: your questions answered
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Last-minute negotiations to save Thomas Cook have ended in failure. Are you affected?
What’s the future of long-distance transport?
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With aviation such a large contributor to CO2 emissions, what viable method of transport could replace it in the future? Is Hyperloop a possible solution?
in Money
Are you waiting for Booking.com cashback?
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Have you been left waiting for a cashback offer from Booking.com? It looks like I wasn’t alone…
Are holiday deposits and cancellation fees fair?
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The Competition and Markets Authority (CMA) wants travel and holiday companies to ‘check in’ on their terms and conditions. Are customers being treated fairly?
Where are your favourite UK hotels?
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We’re now publishing hotel reviews online for the very first time. So, where are your favourites? Let us know – we might pay it a vist in the future!
What’s your favourite seaside town and why?
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Bamburgh has topped our Travel survey of British seaside towns, but do you agree with the results? What’s your favourite UK coastal destination?
Have you encountered drunk passengers when flying?
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Has your flight been ruined by drunk and disorderly passengers? It’s not a unique experience, according to our new research…