A fault with Gatwick airport’s baggage system has left hundreds of passengers without their belongings. What can travel companies do to protect us against instances like this?
Air travel: can airlines do more when bags go missing?
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Is it the end of the story for ebooks?
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Are you an ebook convert, or do you prefer to stick to printed books?
Air travel: past vs present
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When it comes to flying these days, does anyone really anticipate or enjoy the flight anymore? Are the glory days of air travel well and truly over?
in Money
How do you spend money overseas?
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As you look forward to your summer holidays, it’s unlikely that how you’re going to pay for things while on your travels is what’s getting you excited. But choosing wisely could save you some serious £££s.
Brief cases: claiming compensation for an anchored cruise ship
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If your cruise doesn’t sail to the sites advertised in its brochure, you could claim for breach of contract. (more on… ruined cruise holiday)
Is your car safely stored at the airport or collecting fines elsewhere?
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Hundreds of holidaymakers were issued with fines after airport parking firms left their cars in council car parks instead of secure facilities over the Easter weekend. Do you really know where your car is when you’re on holiday? (more on airport car parking…)
Con voyage: caught out by a scam holiday home let
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A beautiful villa by the sea – it has a private pool, air-con and only ten minutes walk to the nearest town. It’s perfect, but is it too good to be true?
Do you expect a ‘free’ in-flight meal?
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The lowly in-flight meal rarely springs to mind when reminiscing about holiday highlights. But, will we look back at the dry bread rolls, plastic meats and the stickiest of sticky rice with fonder memories?
Brief cases: getting compensation for a frustrating 13 hour delay
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If your flight is delayed by more than three hours, you could be entitled to compensation, but what do you do if the company you’re claiming against isn’t responsive?
Brief cases: getting compensation for sub-standard hotel facilities
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Bad hotel service and sub-standard facilities can ruin a holiday or short break, but you could claim breach of contract if they don’t live up to reasonable expectations… (more on claiming compensation for ruined holiday…)
Scam watch: Esta renewal copycat website
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One Which? member was savvy enough to realise that a website he’d clicked on to renew his Esta document to travel to the US wasn’t official. (more on fake Esta renewal website…’
Travelling to Canada? Did you know about its new visa rules?
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A new scheme became mandatory last Thursday. But it seems few knew about these new visa rules for Canada and it’s already caught people out. (more on Canada’s new visa rules…)
Have you paid unexpected extra airline fees?
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Nothing makes my blood boil more than the extra fees airlines charge, and judging by a recent Which? Travel survey, I’m not alone. Do you think these fees are fair?
in Technology, Travel & Leisure
Update: EU roaming charges are not quite a thing of the past
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It seems we’ve seen a step back on roaming charges after the European Commission announced a catch on what appeared to be an otherwise great win for travelling mobile phone users.