Bad hotel service and sub-standard facilities can ruin a holiday or short break, but you could claim breach of contract if they don’t live up to reasonable expectations… (more on claiming compensation for ruined holiday…)
One Which? member was savvy enough to realise that a website he’d clicked on to renew his Esta document to travel to the US wasn’t official. (more on fake Esta renewal website…’
A new scheme became mandatory last Thursday. But it seems few knew about these new visa rules for Canada and it’s already caught people out. (more on Canada’s new visa rules…)
Nothing makes my blood boil more than the extra fees airlines charge, and judging by a recent Which? Travel survey, I’m not alone. Do you think these fees are fair?
It seems we’ve seen a step back on roaming charges after the European Commission announced a catch on what appeared to be an otherwise great win for travelling mobile phone users.
In a world of hi-tech solutions, have you made the transition to sat nav, or do you still rely on your trusty map book? (more on sat navs vs maps…)
Flight delayed? Baggage lost? An airline regulator thinks it should cost you £25 to further your complaint about your airline under the alternative dispute resolution’s new complaints system.
A flight delay can be a minor setback for your travel plans, but what if it ruins them entirely? Well that’s what happened to Dave Bartholomew, who has joined us as a guest author to tell us more…
Flight delays hit 43 million air passengers between April last year and March, but tens of thousands of passengers on late running flights aren’t claiming the compensation they’re due.
One Which? member contacted us to tell about a crafty bank-transfer scam he fell victim to when trying to book a holiday letting on Airbnb for a trip to Paris.
(more on holiday letting scams…)
A holiday company has gone bust, leaving thousands stranded and out of pocket. Do you always check for Atol protection before you book a holiday?
(more about holiday companies…)
As something of a keen traveller (colleagues sometimes joke I would be better working for Which? Travel, than Which? Money) I already have dedicated credit and debit cards with 0% fees to use overseas. This has worked really well to date, but that could change…
Could airports do more for disabled passengers and others who need special help? Miranda, who regularly uses UK airports, suggests how things could be improved.
Our latest test found a sunscreen that fell short of its SPF claim. How can this still happen, asks Which? chief executive Peter Vicary-Smith? (more…)