I joined Clive Bull as guest expert on LBC’s Consumer Hour last Sunday evening – and complaints about flights and holidays dominated the agenda.
LBC Consumer Hour: flights and holiday complaints
10Brief cases: money back on a disappointing ‘dream’ holiday
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Not every ‘holiday of a lifetime’ delivers on its promise. We helped a Which? member get their money back after a dream break fell flat.
Tourist trap: have you been ripped off on holiday?
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Tourists are an easy target for scammers and criminals – but also for businesses trying to pull a fast one. Have you been ripped off on holiday by a cafe, taxi or other business?
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How safe do you feel using free wi-fi hotspots?
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Holidays can often mean hunting for free wi-fi hotspots in bars, hotels and restaurants to keep your mobile roaming bill under control. But there’s a sting in the tail with free hotspots – they’re not always very safe…
What’s your worst airport parking experience?
3
With the school holidays firmly upon us, many will be jetting off abroad – and leaving their cars parked at the airport. But why is the process often so expensive – and sometimes stressful?
Have you been hit by hidden holiday charges?
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We’ve found online travel agents demanding more money after you’ve completed a flight booking – have you been overcharged and hit with other sneaky fees?
Heatwave: how do you and your pets keep cool?
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The Met Office has issued a heatwave alert for England this week. How do you and your pets beat the heat when temperatures rise?
Do you still use traveller’s cheques?
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Are you planning to catch some summer sunshine abroad? What form of travel money are you intending on taking with you?
All-inclusive or DIY holidays: which do you prefer?
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Three in ten holidaymakers heading abroad this year will be opting for an all-inclusive package, but are they really getting a better deal than if they’d organised it themselves? (more on all-inclusive vs DIY holidays…)
What are the best Eurovision holiday destinations?
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This evening, millions will be watching the world’s greatest singing contest (Eurovision) take place. Some 182 million tuned in to see it on telly last year, including 8.4 million from the UK, which makes it the perfect opportunity for the countries taking part to showcase themselves to potential visitors…
What are the best UK cities for short breaks?
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Are you making plans for this or the next bank holiday weekend? One of the UK town or cities voted best in our Which? Travel survey might be worth investigating…
What are the best travel apps?
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With the weather warming up, many of us will be thinking about booking our next holiday – and most will do it online. But what other tech is there to enhance your next trip?
Do you prefer to listen to a good book?
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We’re buying fewer books as a nation, yet according to new stats audiobook sales have doubled in the past five years. So what’s driving this – and do you prefer to read or listen to a good story?
What happens to vital consumer protections after Brexit?
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Many areas of our lives, including healthcare abroad, keeping our homes warm and travel rights, are protected by EU laws that need much greater attention during Brexit negotiations. That’s why we’ve launched our Consumer Charter.