Which? magazine columnist Harry Kind celebrates an unlikely source of inspiration for the future of in-store retail.
Posts tagged with "high-street"
Alongside the perspex screens and hand sanitiser stations, major retailers are launching innovations to tempt us away from online shopping. Will they work?
A few years ago I decided to change the way I buy new clothes. Could we all be more sustainable with our shopping habits? Here’s what I decided to do.
New House of Fraser owner, Mike Ashley, has pledged to turn the store into a ‘Harrods of the high street’. Is this possible given that thousands of customers like me are currently out of pocket?
So far this year, nearly 650 retail and restaurant brands on our high streets have closed – but which ones will you miss and which long-gone shops do you wish were still in business?
Our latest snapshot undercover investigation found that two out of five of the opticians we visited weren’t up to scratch. The opticians we investigated fell down on key areas such as doing the right eye testing and issuing an accurate prescription (within acceptable limits).
Waterstones has opened three unbranded bookshops, which may appear to look like independents. The move has apparently left some shoppers feeling tricked. But how do you feel about them? (more on independent shops…)
The great British high street has been going through a turbulent time recently. So where are these shops going wrong? Is it the layout, the customer service, or even the cleanliness – what keeps you loyal to them?
(more about high street shopping)
Every day thousands of us have our hair cut by a hairdresser or barber. But have you ever asked whether they have the professional qualifications to do so? Sally from the Hair Council argues there needs to be regulation.
Smart phones, smart meters, smart watches… what about smart ATMs? What are these new beasts of the high street, and could they come to a town near you?
Much has been made of bank branch closures, with concern for people who rely on face-to-face banking. In a positive first step, the banks have signed an agreement to minimise the impact of branch closures.
Fee-paying cash machines are a convenience for some, but can form part of a deeply unsatisfactory mixture of financial service provision on our high streets. Should we have to pay for the convenience?
Visiting your local bank branch to pay in a cheque is almost a thing of the past. Thanks to phone and online banking, we can now do most of our transactions at the touch of a button. But this isn’t free from problems…
Bartering is a skill more and more of you seem to be experimenting with. In our haggling debate, the discussion turned to John Lewis. Can you barter in John Lewis, and should you want to?