Natalie became the winner of our first Your Consumer Champion award after creating a gambling block that protects vulnerable customers. This is her story.
in Money
Your Consumer Champion: Natalie Ledward
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Winning Which? Trusted Trader of the Year: what it means to us
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Winning Which? Trusted Trader of the Year is no easy feat. Our guest, this year’s winner, explains just what it means to take home the award.
Are holiday deposits and cancellation fees fair?
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The Competition and Markets Authority (CMA) wants travel and holiday companies to ‘check in’ on their terms and conditions. Are customers being treated fairly?
in Money
Tenant fees ban: what does it mean for holding deposits?
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With a ban on letting agents and landlords charging fees to tenants in England now in force, our guest discusses what it could mean for the recovery of holding deposits.
in Money
Reports of cash’s demise are greatly exaggerated
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As we host a major cash summit, drawing together industry giants and experts, the Economic Secretary to the Treasury explains how and why cash is being protected.
in Money
Win! FCA takes action on the overdraft market
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We’ve campaigned for years for an end to rip-off unarranged overdraft fees. Our guest, Chris Woolward, explains how the FCA is shaking up the market.
What is the Consumer Scotland Bill?
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Today, the Scottish Government published the Consumer Scotland Bill. Our guest, Jamie Hepburn MSP, explains what it will mean for Scottish consumers.
in Home & Energy, Sustainability
Toxic chemicals: do you know what’s on your sofa?
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How much do we know about the chemicals in our homes? How dangerous are they? Our guest, Mary Creagh MP, wants to hear your views.
Automatic compensation – now is the time
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Automatic compensation is at the core of Which?’s #TrainPain campaign. Huw Merriman MP joins us to explain why he has been backing our calls since 2017 and why the Government’s Rail Review is the perfect opportunity to deliver better compensation for rail passengers. (more…)
Consumer Insight Report Wales: do you share these concerns?
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Today we’ve published our Consumer Insight Report for Wales. Our guest, Russell George AM, shares his views on our findings. Do you agree with the concerns raised?
in Money
How do your generation’s finances compare with others?
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Do you think your generation is better or worse off than people of other ages? Our guest, the Financial Conduct Authority, wants to hear your thoughts.
in Motoring
Have you experienced a car hire rip off?
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We’re investigating problems with car hire. Have you got a story to share? Our guest Nick Trend of the Telegraph explains more.
in Money
How can we tackle rip-off pension charges?
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Our guest, Angela Eagle MP, sets out how we can tackle rip-off pension fees, and asks if you’ve been affected.
in Health
Should we be more upbeat about later life?
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Our ageing society signifies an improvement in living and working conditions. Our guest, Suzanne Hall, asks if we’re right to be ‘downbeat’ about later life.