A refund of £247 from an ‘overpayment’ to Argos sound too good to be true? That’s because this is a number spoofing scam. Have you received one?
in Money
Beware this Argos number spoofing scam
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in Money
Listen to this new IP address scam phone call
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A member recently contacted us when they received a scam phone call about their IP address. Fortunately, they recorded the call so we could warn others. Have you heard this one?
in Shopping
Have you spotted fake poppy merchandise?
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The Intellectual Property Office (IPO) is urging consumers to beware of fake poppy merchandise ahead of Remembrance 2018. Our guest, Helen Barnham, explains what you need to watch out for.
in Money
Update: stopping bank transfer scams – what would meaningful action look like?
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Our research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
in Money
My experience of an authorised push payment scam
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With today’s news that more help is on the way for victims of bank transfer fraud, our guest, Michael Sleddon, shares his unfortunate experience.
in Money
Have you ever lost your purse or wallet?
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Whether we’re using contactless to buy lunch or our phones to pay for a train or bus journey, many of us are now cashless, relying on cards to run our daily routines. So how would you cope if you lost the lot?
in Money
Could you spot a student-targeted shopping scam?
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Selling things online can be a quick way for students to bring in some extra cash, but it could also open the door to scammers looking to take advantage. Could you identify the warning signs?
Identity theft: is your passport where you left it?
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When a bank card is lost or stolen we’re often very quick to get it cancelled, so why do we drag our heels when passports go missing?
in Money
Scam protection: FCA proposals will boost complaining power
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The FCA has announced proposals to give victims of bank transfer scams more scope to make a complaint, and increase the powers of the Financial Ombudsman Service.
in Money
New industry code for bank transfer scams: how can it help?
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Last Wednesday, the Payment Systems Regulator set out its plans for the design and development of an industry code to better protect people from bank transfer scams and provide a reimbursement scheme to help victims. Here, our guest, Paul Smith, the regulator’s head of policy, explains what it means.. (more on new PSR code…)
in Money
Why can it be so hard to open a bank account?
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Banks have an obligation to crack down on fraud and prevent their accounts being used by scammers. But tight regulations mean opening an account can be tricky if you don’t have proof of address or are new to the UK. Do you think it could be easier or are the precautions justified? (more on opening bank accounts…)
in Technology
Scam watch: fraudsters hack email to pose as customer
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A member discovered his email had been hacked by fraudsters who plundered his details and attempted to steal funds using his signature. When his investment company contacted him, he knew it was an email scam.
in Money
Are you sure that text message is from your bank?
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A recent Which? Money investigation found that a legitimate-looking text message from a bank or credit card company could easily be a scammer in disguise… (more on scam text messages from banks…)
in Money
How long should we wait for action on fraud?
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More than 18 months after the government established the Joint Fraud Taskforce to crack down on fraudsters, fraud in the UK is still on the rise. So what has this taskforce been up to?