We’re calling on the Payment Systems Regulator (PSR) to introduce new transparency requirements on banks so that customers can see exactly how they treat and reimburse victims of APP scams.
Posts tagged with "fraud"
It’s been a few months since the deadline for the 2021 Census in England, Wales and Northern Ireland, but scammers are still trying their luck with fake texts threatening fines for not completing your survey properly.
Today marks the two year anniversary of the Contingent Reimbursement Model (CRM) Code. Here’s how it’s worked in practice, plus a round-up of FAQs.
Hackers are trying to get access to WhatsApp accounts after stealing the identities of their victims’ contacts. Here’s how it works and what to watch out for.
After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
If you’ve received a pre-recorded message or phone call claiming your National Insurance number has been compromised, you can safely ignore it. It’s a scam.
Have you heard of ‘FluBot’? The spyware is spreading among Android devices and could steal your passwords. Here’s how it works.
In March Which? launched a tool to help the public make us aware of different types of scams. Here’s some of the key data recorded so far.
Remote access software is commonly used by scammers to commit fraud. Here’s how it was used to transfer £5,000 from a victim’s PayPal account.
Derek may have ‘only’ lost £29.93 to a fake Clarks advert on Facebook, but all scams take their toll, and these numbers add up. Here, he describes his experience.
Citizens Advice continues to help people with a wide range of scams through the pandemic. Here, it joins us to spread awareness and explain more about its work.
In January, Which? member Sue thought she’d been invited to get the COVID-19 vaccine, only to realise just in time it was a fake text message. This is her story.
Fraudsters attempted to wipe out a victim’s entire bank balance by setting up a clone Royal Mail website. Here’s how the scam worked and how it was stopped.
This week we’ll be supporting Which?’s wider work around scams by publishing new alerts, experiences and guest contributions every day.