What if those glowing customer reviews we see aren’t honest or impartial, or don’t reflect the person’s true experience? This is the world of fake reviews.
in Shopping
Could you spot a fake review?
25
in Money
Scam watch: acid attack ransom
4
A member recently received a very threatening email. We take a look at the rise of this ‘terrifying’ email scam.
in Motoring
Did scammers know about my DVLA renewal?
53
We’ve covered DVLA scams before, but this one caught my eye due to how closely-tied it was to my real vehicle tax renewal. How did the scammers know?
in Money
What is ‘scambaiting’?
7
Ahead of Valentine’s Day, we spoke with a ‘scambaiter’ – someone who tricks romance scammers with fake profiles. Is this technique a good idea?
in Money
Beware this Argos number spoofing scam
7
A refund of £247 from an ‘overpayment’ to Argos sound too good to be true? That’s because this is a number spoofing scam. Have you received one?
in Money
Listen to this new IP address scam phone call
54
A member recently contacted us when they received a scam phone call about their IP address. Fortunately, they recorded the call so we could warn others. Have you heard this one?
in Shopping
Have you spotted fake poppy merchandise?
43
The Intellectual Property Office (IPO) is urging consumers to beware of fake poppy merchandise ahead of Remembrance 2018. Our guest, Helen Barnham, explains what you need to watch out for.
in Money
Update: stopping bank transfer scams – what would meaningful action look like?
841
Our research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
in Money
My experience of an authorised push payment scam
36
With today’s news that more help is on the way for victims of bank transfer fraud, our guest, Michael Sleddon, shares his unfortunate experience.
in Money
Have you ever lost your purse or wallet?
49
Whether we’re using contactless to buy lunch or our phones to pay for a train or bus journey, many of us are now cashless, relying on cards to run our daily routines. So how would you cope if you lost the lot?
in Money
Could you spot a student-targeted shopping scam?
1
Selling things online can be a quick way for students to bring in some extra cash, but it could also open the door to scammers looking to take advantage. Could you identify the warning signs?
Identity theft: is your passport where you left it?
6
When a bank card is lost or stolen we’re often very quick to get it cancelled, so why do we drag our heels when passports go missing?
in Money
Scam protection: FCA proposals will boost complaining power
278
The FCA has announced proposals to give victims of bank transfer scams more scope to make a complaint, and increase the powers of the Financial Ombudsman Service.
in Money
New industry code for bank transfer scams: how can it help?
100
Last Wednesday, the Payment Systems Regulator set out its plans for the design and development of an industry code to better protect people from bank transfer scams and provide a reimbursement scheme to help victims. Here, our guest, Paul Smith, the regulator’s head of policy, explains what it means.. (more on new PSR code…)