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archive

Fixed-means-fixed

Posts tagged with "fixed-means-fixed"

21 November 2014 in Technology

Is it good to talk? Line rental prices keep rising

52
Arrow and phone

BT, Sky and TalkTalk are delivering unwanted early Christmas presents to customers by increasing line rental prices in December. And Virgin Media has announced a similar line rental price rise for February next year.

(more about line rental price rises…)

9 May 2014 in Technology

Vodafone promises to keep fixed contract prices fixed

15
Vodafone store

In good news for millions of mobile customers, Vodafone has announced it will follow the spirit of Ofcom’s new ‘fixed means fixed’ rules. No more mid-contract price hikes from Vodafone… ever.

(more about Vodafone’s promise…)

8 April 2014 in Money, Technology

EE announces price rise for loyal customers

251
EE logo

EE has announced a 2.7% price rise for EE, T-Mobile and Orange customers who signed before Ofcom’s new rules came into effect. Have you been contacted by EE about a price rise?

(more about EE’s price rise…)

31 January 2014 in Technology

Your view: O2’s mid-contract price hike

27
O2 and Fixed Means Fixed

O2 is increasing prices for new and existing customers alike. An RPI price rise of 2.7% on pay-monthly contracts will hit customers in March 2014. Here’s a round-up of O2 customers’ views on the hike.

(your comments about O2’s price rise…)

24 January 2014 in Technology

O2’s price rise ‘flies in the face of new rules’

213

We’ve been celebrating Ofcom’s new rules to protect consumers from mid-contract price rises. But O2 has found an opportunity to sting new customers with another price rise and we’re calling for action.

(more about O2’s price rise…)

3 December 2013 in Technology

Putting an end to shock mobile phone bills

10
Robber stealing phone from bag

Having your mobile stolen is a pretty miserable experience whatever the circumstances. But the crime can be compounded further if the thief uses your phone and runs up a massive bill – which you’re then liable for.

(more about mobile bill shock…)

23 October 2013 in Technology

Victory! Ofcom’s new rules to stop mobile price hikes

86
People celebrating with mobile phone contracts

We won! Together we convinced Ofcom to take action on mobile phone price rises. The regulator today announced the results of its consultation, which was as a result of our campaign.

(more about Fixed Means Fixed…)

22 October 2013 in Home & Energy

Automatic rollovers for fixed energy tariffs banned

10
Word 'energy' in bulb for energy suppliers

New rules for energy companies come into force today. They’re now banned from increasing prices on fixed-term energy tariffs, and they won’t be able to automatically roll you over to a new fixed-term contract.

(more about new energy rules…)

3 October 2013 in Technology

BT’s Caller Display: would you pay to know who’s calling?

123
What's your number? written on chalk board

BT has announced a range of price rises for its home phone and broadband customers. The telecoms provider is also going to introduce charges for some of its free services, including Caller Display…

(more about BT price changes…)

1 September 2013 in Technology

Mobile customers are still baffled by RPI price rises

15
Fixed Means Fixed logo

Even if you managed to find the clause buried in your ‘fixed’ mobile phone contract that says your provider can hike prices by the rate of RPI, would you know what that means?

(more about mobile phone contracts…)

28 June 2013 in Technology

‘Hi, we’re Virgin Mobile and we’re putting prices up by 2.9%’

9
Virgin Mobile logo

Virgin Mobile’s increasing its prices by 2.9%. For new customers? No, for existing customers who’re locked into fixed contracts. We say ‘fixed’ – like other providers before it, fixed doesn’t seem to mean fixed price.

(more about Virgin Mobile’s price rise…)

18 June 2013 in Technology

Were you told your fixed mobile contract could go up in price?

13
Mobile phone company logos

Mobile phone shop assistants are still telling customers that their ‘fixed’ contract prices won’t increase, despite hikes from all major mobile companies. This is even after they’ve promised to improve staff training.

(more about mobile phone shops…)

16 April 2013 in Technology

Talkmobile joins the price rise gang

17
Talkmobile logo

This one almost slipped under the radar – another mobile provider is hiking prices for customers locked into fixed contracts. Talkmobile is increasing prices by around 3% for its pay-monthly customers.

(more about Talkmobile’s price rise…)

25 March 2013 in Technology

Mobile phone price rises: should Ofcom stick to its guns?

33
Fixed Means Fixed supporters cartoon

A lot has happened since we launched our Fixed Means Fixed campaign. Our formal complaint led to Ofcom launching a consultation on price rises during fixed contracts – and your views were integral to our response.

(more about our response to Ofcom…)

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