The FCA has estimated that 150,000 ‘mortgage prisoners’ are stuck on poor value deals due to changes in lending rules. But will the FCA’s proposals set them free?
in Money
Here’s how we can free ‘mortgage prisoners’
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in Money
The overpriced financial products you can live without
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The financial services sector ploughs millions of pounds into advertising every year. But the products don’t always live up to their slick ad campaigns and eye-catching marketing claims. Have you ever bought a financial product that’s turned out to be a dud?
in Money
Update: are you over the moon with Lloyds’ new approach to overdrafts?
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Lloyds Banking Group is reshaping its overdrafts to make them simpler. However, whether they will prove less costly for everyone is yet to be seen. How will these changes affect you?
in Money
What makes you love – or hate – your bank or insurer?
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A straightforward, stress-free claims process? A frustrating online service? A market-beating interest rate? As we publish our list of 2017’s best and worst financial brands, we want your views.
in Money
Are you certain you aren’t still owed money for mis-sold PPI?
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Both Barclays and Lloyds have announced that they’ve set aside a further £700m for paying out for mis-sold PPI claims. So are you sure you aren’t still owed money for mis-sold PPI? (more on PPI tool…)
Is Section 75 fit for purpose?
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Section 75 of the Consumer Credit Act is designed to protect you but as the legislation gets older more and more people are finding it hard to claim. Share your Section 75 claim stories here.
in Home & Energy, Money, Travel & Leisure
The Which? Consumer Agenda and what it means for you
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We are working tirelessly in the run up to the general election to ensure consumer rights are at the heart of the debate. That’s why, today, we have published the Which? Consumer Agenda for Government.
in Money
Why are banks still failing to prioritise their customers?
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Last Tuesday, I appeared before the House of Commons’ Treasury Select Committee to give evidence on the Competition and Markets Authority’s banking inquiry.
Is shared ownership affordable?
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The Help to Buy mortgage guarantee, which was launched in October 2013, is set to close in December.
in Money
How will the Bank of England’s base rate cut impact you?
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The Bank of England has cut its base rate for the first time since 2009 to a record low of 0.25%. So is this good or bad news for you?
It’s quite possible that MasterCard owes you money
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MasterCard is facing a claim of up to £19bn in a landmark UK collective action over card charges that were passed on to shoppers. Lawyer and former head of the Financial Ombudsman Service, Walter Merricks CBE, explains what this may mean for you.
in Money
Have the CMA’s banking fixes fallen short of the mark?
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The Competition and Markets Authority (CMA) has today unveiled its grand plan to improve competition in banking. But we think the proposals have fallen short of the mark.
in Money
Why not make banks foot the bill for claims firms’ fees?
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Proposals to cap claims management companies’ fees are on their way, but is the Government missing a trick here? Why not make the banks pay for the cost of claiming?
in Money
Financial advice: can you trust your adviser?
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What do you do when you realise that something’s gone wrong with the financial advice you’ve received? When you realise that your trusted financial adviser isn’t so trustworthy after all…