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archive

Festival-tickets

Posts tagged with "festival-tickets"

14 July 2018 in Travel & Leisure

Festival frustration: have you suffered a last-minute cancellation?

2

Organisers of the Wireless Festival knew ‘for months’ that one of its headline acts wasn’t going to make the event last weekend. Have you ever suffered a last-minute artist cancellation?

(more…)

28 November 2017 in Travel & Leisure

Can the regulator clean up the ticket resale market?

7
secondary ticket market

The regulator has announced it’s taking enforcement action against ticketing companies who aren’t following the rules. But will this finally fix the ticket resale market for genuine fans?

(more on ticket resales…)

25 July 2017 in Travel & Leisure

Brief cases: is it fair to miss out due to misleading information?

1
food hamper

Tickets for an outdoor concert, which included food hampers, failed to make clear when the hampers would be available for collection. This led to a Which? member missing out. So what can you do when something you buy comes with misleading information? (more on

21 July 2017 in Travel & Leisure

Is the ticket resale market just smoke and mirrors?

28
Tickets

With our latest investigation into the ticket resale market showing that as many as a quarter of tickets for popular music, theatre and sporting events find their way onto the secondary ticketing sites, we want more transparency and action against those who don’t play by the rules.

(more on ticket resale sites…)

9 May 2017 in Travel & Leisure

Have you been let down by a ticket resale site?

18
Stubhub ticket resale

Being a ticketless fan for an in-demand event is never much fun, but those lucky few may find tickets available on a resale site. So what happens when fans are also let down by the resale sites? Disappointed rugby fan Lucy Lovell joins us to share her story…

(more one secondary ticketing…)

13 March 2017 in Travel & Leisure

Have resale tickets ever shut you out?

5
secondary ticket market

Next weekend, Glasgow will host over 15,000 music fans at BBC 6 Music Festival – but how many are at risk of being turned away on the night?
(more on secondary ticketing

19 December 2016 in Shopping, Travel & Leisure

Update: give us a sporting chance at getting tickets

2
Football crowd

Frustrated fans struggling with secondary ticketing is not a particularly new issue, but the problem seems to be escalating. So what’s being done about it?

(more on ticketing)

24 May 2016 in Shopping, Travel & Leisure

Time to rebalance the ticket resale market

8
Concert billing

If you’re a music fan – or sports fan, or theatre-goer for that matter – then you’ll almost certainly be familiar with the perils of buying tickets online.

(more on secondary ticketing…)

13 November 2015 in Shopping, Travel & Leisure

Purple rage – the re-sale tickets stitch-up

33
Prince

We spent eight weeks monitoring four of the biggest secondary ticketing sites and found tickets being resold that hadn’t even gone on sale yet. It seems touts are spoiling the fun for everyone.

(more on ticket resales)

6 March 2015 in Money, Shopping, Travel & Leisure

Is buying second-hand tickets about to get better?

7
Tickets shop at funfair

Secondary ticketing websites are in the news again. Stubhub, Viagogo, Seatwave and Get Me In have been asked to make changes, such as clearly displaying how much more you’re paying for a second-hand ticket.

(more about secondary ticketing…)

17 July 2014 in Money, Travel & Leisure

Time’s up: ticket companies fail to justify excessive fees

3
Ticket fees

On 16 June we told ticketing companies they had one final month to respond to our concerns about high compulsory fees. The deadline’s up and the biggest companies have failed to respond…

(more about ticket fees…)

16 June 2014 in Travel & Leisure

Tick tock ticket companies – one month to justify your practices

7
Coins in clock

We’re giving ticketing companies one month’s notice to justify their practices or we’ll take our evidence to the Competition and Markets Authority. Do you think the industry is working well for ticket buyers?

(more about ticketing companies…)

14 February 2014 in Money, Shopping, Travel & Leisure

Are you unhappy with ticket resale websites?

118

Have you used a secondary ticketing website like Viagogo or Seatwave? Whether you’ve been reselling or buying tickets, are these sites working for you?

(more about secondary ticketing…)

17 December 2013 in Money, Travel & Leisure

Are ticketing companies playing fair on ticket fees?

12
Ticket fees

Today we launch a new campaign calling on the ticketing industry to play fair on ticket fees. Are you ticked off by extra fees when you buy tickets for gigs and shows online?

(more about ticket fees…)

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