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archive

Equality

Posts tagged with "equality"

30 November 2021 in Consumer Rights, Shopping

Are your deliveries meeting your accessibility needs?

28
Two large deliveries are left awkwardly next to someone's front door

Are delivery firms doing enough to accommodate consumers with disabilities or accessibility needs? Have you had a delivery nightmare with a particular courier?

(more…)

18 December 2020 in Community

Does your accent affect how you’re treated as a customer?

21

The way we speak a common language can vary hugely, but does it affect the customer service we receive? I’d like to hear your experiences.

(more…)

30 November 2020 in Community

Have you experienced discriminatory behaviour as a consumer?

42

This month marks the 25th anniversary of the Disability Discrimination Act – have you ever experienced discrimination from a consumer perspective?

(more…)

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