Prime Minister Theresa May has announced plans to tackle rip-off energy bills with an energy price cap. But will such a cap be enough to help you?
Update: will the proposed energy price cap be enough?
1086What do you expect from your energy provider?
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Good pricing, a decent service or an easy fix when things go wrong? What is it that you value in an energy provider? (more on energy provider customer satisfaction survey 2018…)
Are those on district heating networks getting a good deal?
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District heating networks serve around half a million UK homes, but many on these schemes often pay the price for the service. The Competition and Markets Authority is launching an investigation into these schemes to assess whether people are really getting a good deal. (more on district heating…)
The end of standard tariffs?
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British Gas will soon scrap standard tariffs for new customers – will this be a game-changer for the energy market?
Are renters missing out when it comes to switching?
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For too long, renters have felt they couldn’t or shouldn’t switch energy providers. Saving money on household utilities isn’t just reserved for homeowners. A new Which? Switch feature helps renters see how much they could save by switching.
When will the government face its responsibilities on rip-off energy prices?
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The price households pay for their gas and electric is proving to be a problem that won’t go away for the government, no matter how much tough talking they do on the subject.
What does loyalty mean to you and your energy company?
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14m of you are on a standard tariff with one of the biggest 10 energy companies and over 8.5m have been on that same tariff for more than three years. You’re loyal to your supplier, but what do you gain from this?
How will British Gas help those facing higher energy bills?
84British Gas has announced a 12.5% increase in its standard tariff electricity prices pushing up energy costs for 3.1 million households. What will British Gas be doing for those affected by the increase?
Will the energy regulator’s plan make a difference?
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Ofgem, the energy regulator, has announced that a plan is on its way to tackle energy bills and relieve the burden on the most vulnerable energy customers in the UK. But will it be enough?
Energy bills: do you stand to overpay by £400?
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What’s the difference between a fixed energy tariff and standard variable tariff? If you’re unsure about energy prices, don’t worry. You are not alone.
Have you had a bumper energy bill?
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We’ve heard from an energy customer who received a £4,000 bill on top of their monthly £150 direct debit. We’re surrounded by companies putting up their prices, so how can we protect ourselves from bumper energy bills?
Have any utility providers ever overcharged you?
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Earlier this week, some SSE customers found their smart meters were overestimating their bills by up to £33,000 for a day’s power. Thousands is laughable, but would you notice if you were overcharged by a few pounds here and there? (more on smart meters overcharging…)
Energy suppliers respond to our campaign – what do you think?
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31 January marked the deadline for energy suppliers to submit their plans to wake up their customers who are sat on standard variable tariffs. So what’s the score then?
Update: reforming the energy market
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Ofgem has announced plans for reform in the energy market. What can energy companies do to make you take an interest in your tariff?
(more about Ofgem’s energy reforms…)