The price households pay for their gas and electric is proving to be a problem that won’t go away for the government, no matter how much tough talking they do on the subject.
14m of you are on a standard tariff with one of the biggest 10 energy companies and over 8.5m have been on that same tariff for more than three years. You’re loyal to your supplier, but what do you gain from this?
British Gas has announced a 12.5% increase in its standard tariff electricity prices pushing up energy costs for 3.1 million households. What will British Gas be doing for those affected by the increase?
Ofgem, the energy regulator, has announced that a plan is on its way to tackle energy bills and relieve the burden on the most vulnerable energy customers in the UK. But will it be enough?
What’s the difference between a fixed energy tariff and standard variable tariff? If you’re unsure, don’t worry. You are not alone.
We’ve heard from an energy customer who received a £4,000 bill on top of their monthly £150 direct debit. We’re surrounded by companies putting up their prices, so how can we protect ourselves from bumper energy bills?
Earlier this week, some SSE customers found their smart meters were overestimating their bills by up to £33,000 for a day’s power. Thousands is laughable, but would you notice if you were overcharged by a few pounds here and there? (more on smart meters overcharging…)
31 January marked the deadline for energy suppliers to submit their plans to wake up their customers who are sat on standard variable tariffs. So what’s the score then?
Ofgem has announced plans for reform in the energy market. What can energy companies do to make you take an interest in your tariff?
(more about Ofgem’s energy reforms…)
Is your energy supplier good to you? Or do you find yourself regularly switching and searching for ways to keep your energy bills down? (more on energy suppliers…)
The winter weather has well and truly kicked in for most parts of the UK, and it would seem that concerns about energy bills are creeping higher up the agenda on the consumer worry list. So are you concerned about your winter bills?
2016 has been an eventful year! The decision to leave the EU, a new Prime Minister and the election of President Trump have taken many of us by surprise. It’s also been a big year for Which?’s campaigns…
Our latest research reveals some of the experiences Scottish people have in public and private markets. It’s clear consumer issues can be region specific – what problems do you come up against in your area?
Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)