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archive

Energy-suppliers

Posts tagged with "energy-suppliers"

22 November 2021 in Home & Energy

Let’s talk about energy price rises

120

Do you have a question for our experts about how much your energy bill may rise, or how to switch supplier?

(more…)

17 September 2021 in Money

What’s stopping you switching your energy, broadband or mobile provider?

76
A woman compares her energy bills to a price comparison site

There are plenty of savings to be made by regularly switching suppliers, but not everyone is keen to take the plunge. What stops you from switching?

(more…)

12 February 2021 in Home & Energy

Are you waiting on a refund from a defunct energy supplier?

118

We’ve heard from a number of people awaiting refunds from suppliers who have recently ceased trading. How long should it take to get your money back?

(more…)

8 April 2020 in Home & Energy

How’s the energy sector supporting its customers?

4

Energy is essential for self-isolating or working from home. Our guest from Energy UK discusses what the energy industry is doing to support its customers.

(more…)

30 January 2019 in Home & Energy

Would you switch to a smaller energy provider?

298

Customers of medium or smaller energy providers are more satisfied overall than those with the ‘Big Six’. Should you switch to a smaller provider?

(more…)

12 September 2018 in Home & Energy

Putting customers at the heart of our energy market

55

With last week’s news that the new energy price cap will come into force this winter, our guest, Claire Perry MP, explains the government’s approach to improving the energy market for consumers.

(more…)

23 August 2018 in Home & Energy

Could you soon be heating your home through a heat network?

18

Heat networks are set to play a larger role in how we heat our homes and businesses. But what are they and would you benefit from being on one? Our guest author Bindi Patel from the Heat Trust explains…

(on heating…)

13 February 2018 in Home & Energy

Update: will the proposed energy price cap be enough?

1340
Energy prices

Prime Minister Theresa May has announced plans to tackle rip-off energy bills with an energy price cap. But will such a cap be enough to help you?

(more on energy price cap…)

20 January 2018 in Home & Energy

What do you expect from your energy provider?

47
energy company satisfaction

Good pricing, a decent service or an easy fix when things go wrong? What is it that you value in an energy provider? (more on energy provider customer satisfaction survey 2018…)

7 December 2017 in Home & Energy

Are those on district heating networks getting a good deal?

1
Heating homes

District heating networks serve around half a million UK homes, but many on these schemes often pay the price for the service. The Competition and Markets Authority is launching an investigation into these schemes to assess whether people are really getting a good deal. (more on district heating…)

20 November 2017 in Home & Energy

The end of standard tariffs?

88
British Gas

British Gas will soon scrap standard tariffs for new customers – will this be a game-changer for the energy market?

(more on British Gas…)

12 October 2017 in Home & Energy

Are renters missing out when it comes to switching?

24
Energy bills

For too long, renters have felt they couldn’t or shouldn’t switch energy providers. Saving money on household utilities isn’t just reserved for homeowners. A new Which? Switch feature helps renters see how much they could save by switching.

(more about renters switching…)

16 September 2017 in Home & Energy

When will the government face its responsibilities on rip-off energy prices?

67
British Gas price hike

The price households pay for their gas and electric is proving to be a problem that won’t go away for the government, no matter how much tough talking they do on the subject.

(more…)

6 September 2017 in Home & Energy

What does loyalty mean to you and your energy company?

22
Customer loyalty

14m of you are on a standard tariff with one of the biggest 10 energy companies and over 8.5m have been on that same tariff for more than three years. You’re loyal to your supplier, but what do you gain from this?

(on energy loyalty)

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