At the weekend, GB Energy Supply collapsed. While the energy regulator, Ofgem, is transitioning its 160,000 customers onto a new supplier, we’re joined by guest author and GB Energy Supply customer, Liz Ford, who shares her take on the situation.
Which? Legal member Keith Smith asked for help with an energy bill dispute. He switched energy companies while in credit with his old supplier and it failed to give him back most of the money he felt it owed him.
As the nights draw in colder and darker, millions of UK households will be turning up their heating and switching on their lights. And millions will be paying unfair energy bills for it. So what needs to be done about this?
Being American, I love the Holiday Season (I’m still going to celebrate Thanksgiving, albeit remotely – pumpkin pie, anyone?), but I really don’t like it when the clocks go back and the days are shorter.
Every year I swear I won’t do it until the clocks go back and every year I almost always fail.
It’s now three months on from the biggest inquiry into the energy market since privatisation, so as the colder weather starts to set in Which? has set out some ideas for the government to help on energy before the winter bites…
Ofwat, the regulator of the water and wastewater sector in England and Wales, has published its review of the options for developing greater competition in the household water market. How does the Ofwat report lead to a benefit for you?
The old metric vs. imperial debate is one that refuses to die down. It’s emerged yet again this week after it was revealed that E.on gas customers have been paying inaccurate bills due to misread metric gas meters…
When did you last switch your energy supplier? In the last year or two? Longer ago? Or perhaps you’ve always been with the same one.
Ofgem has announced plans for reform in the energy market. What can energy companies do to make you take an interest in your tariff?
One Which? member came to us for help after a company set up a new energy contract for their farmhouse without their permission…
Just over two years ago the Competition and Markets Authority began investigating the energy market following concerns raised by Which? and others about ever increasing prices, lack of competition and a market that isn’t working. Today, it’s published its final decision.
Our latest analysis of energy prices demonstrates the Big Six energy providers are out of touch with the market with the price gap between their standard tariffs and the cheapest deals on the market almost doubling.
Our latest research casts doubt on whether the CMA’s proposals to share customer data will encourage people to switch energy suppliers.