One Which? member came to us for help after a company set up a new energy contract for their farmhouse without their permission…
Just over two years ago the Competition and Markets Authority began investigating the energy market following concerns raised by Which? and others about ever increasing prices, lack of competition and a market that isn’t working. Today, it’s published its final decision.
Our latest analysis of energy prices demonstrates the Big Six energy providers are out of touch with the market with the price gap between their standard tariffs and the cheapest deals on the market almost doubling.
Our latest research casts doubt on whether the CMA’s proposals to share customer data will encourage people to switch energy suppliers.
The time has come. After two years investigating, the Competition and Markets Authority has given its final verdict on the energy market. The million dollar question is; will the CMA’s proposals deliver fairer energy prices?
The price cuts from the Big Six come into effect this month. But our research shows that the energy market is still failing customers, with people missing out on savings of up to £400 a year.
Does your energy bill confuse you? Here’s Will Morris of the energy supplier SSE on what they’ve been doing to improve their energy bills.
We all rely on our gas and electricity meters to accurately measure hundreds of pounds’ worth of energy a year. But have you ever stopped to wonder whether you really can trust your meter?
All of the ‘Big Six’ energy suppliers have now announced gas price cuts, as have a number of the smaller suppliers. They took their time, and it’s some welcome news, but do you think these price reductions are enough?
As tradition goes Lent is a time to give something up until Easter. The popular choice for those participating in Lent is to ditch chocolate in the anticipation of an Easter binge. But, if you are giving something up, what about something a bit more practical?
We’ve published the results of our annual energy satisfaction survey – once again finding that the Big Six energy suppliers aren’t up to scratch. So, is your energy supplier one of the best or one of the worst?
We’ve heard from thousands of people who are dreading a cold winter. The financial burden of heating their homes sends a shiver down their spine. Here are just some of their comments.
Are you on a pricey standard gas or electricity tariff? Millions of people are paying more than they need to for their energy – and they’re often the most vulnerable.
Smart thermostats are the latest trend in home heating. But do they really help to heat our homes more efficiently? Two Which? staffers put them to the test…