Earlier this week, some SSE customers found their smart meters were overestimating their bills by up to £33,000 for a day’s power. Thousands is laughable, but would you notice if you were overcharged by a few pounds here and there? (more on smart meters overcharging…)
31 January marked the deadline for energy suppliers to submit their plans to wake up their customers who are sat on standard variable tariffs. So what’s the score then?
Ofgem has announced plans for reform in the energy market. What can energy companies do to make you take an interest in your tariff?
(more about Ofgem’s energy reforms…)
Is your energy supplier good to you? Or do you find yourself regularly switching and searching for ways to keep your energy bills down? (more on energy suppliers…)
The winter weather has well and truly kicked in for most parts of the UK, and it would seem that concerns about energy bills are creeping higher up the agenda on the consumer worry list. So are you concerned about your winter bills?
Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
At the weekend, GB Energy Supply collapsed. While the energy regulator, Ofgem, is transitioning its 160,000 customers onto a new supplier, we’re joined by guest author and GB Energy Supply customer, Liz Ford, who shares her take on the situation.
Which? Legal member Keith Smith asked for help with an energy bill dispute. He switched energy companies while in credit with his old supplier and it failed to give him back most of the money he felt it owed him. (more on energy firm bill dispute…)
As the nights draw in colder and darker, millions of UK households will be turning up their heating and switching on their lights. And millions will be paying unfair energy bills for it. So what needs to be done about this?
(more on fairer energy tariffs…)
Being American, I love the Holiday Season (I’m still going to celebrate Thanksgiving, albeit remotely – pumpkin pie, anyone?), but I really don’t like it when the clocks go back and the days are shorter.
Every year I swear I won’t do it until the clocks go back and every year I almost always fail.
It’s now three months on from the biggest inquiry into the energy market since privatisation, so as the colder weather starts to set in Which? has set out some ideas for the government to help on energy before the winter bites… (more on energy bills…)
Ofwat, the regulator of the water and wastewater sector in England and Wales, has published its review of the options for developing greater competition in the household water market. How does the Ofwat report lead to a benefit for you?
The old metric vs. imperial debate is one that refuses to die down. It’s emerged yet again this week after it was revealed that E.on gas customers have been paying inaccurate bills due to misread metric gas meters… (more on gas meters…)