With last week’s news that the new energy price cap will come into force this winter, our guest, Claire Perry MP, explains the government’s approach to improving the energy market for consumers.
Putting customers at the heart of our energy market
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Could you soon be heating your home through a heat network?
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Heat networks are set to play a larger role in how we heat our homes and businesses. But what are they and would you benefit from being on one? Our guest author Bindi Patel from the Heat Trust explains…
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Are you concerned about spending and saving?
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Our latest research suggests that Scottish consumers have more concerns about public spending cuts, the cost of essentials and the state of the economy than the rest of the UK. Whether you’re a Scottish resident or you live elsewhere, does this ring true with you?
How much are smart meters costing you?
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Which? research shows that energy companies would need to work round the clock – installing 24 smart meters per minute – in order to meet the 2020 roll-out target. Guest author Steve McCabe MP tells us why this isn’t good enough…
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How often do you check your utility bills?
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April is just around the corner and this means that the bills I pay in 8 or 10 monthly instalments, such as water and council tax, are landing on my doormat. Have your bills for the year ahead arrived yet, and have you checked them?
Update: will the proposed energy price cap be enough?
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Prime Minister Theresa May has announced plans to tackle rip-off energy bills with an energy price cap. But will such a cap be enough to help you?
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Do you haggle for a decent deal?
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Over the years we’ve encouraged you to haggle on your bills, and we’ve recently discovered that those who do can save about £725 a year. So do you haggle for a good deal?
Are those on district heating networks getting a good deal?
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District heating networks serve around half a million UK homes, but many on these schemes often pay the price for the service. The Competition and Markets Authority is launching an investigation into these schemes to assess whether people are really getting a good deal. (more on district heating…)
The end of standard tariffs?
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British Gas will soon scrap standard tariffs for new customers – will this be a game-changer for the energy market?
Are renters missing out when it comes to switching?
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For too long, renters have felt they couldn’t or shouldn’t switch energy providers. Saving money on household utilities isn’t just reserved for homeowners. A new Which? Switch feature helps renters see how much they could save by switching.
When will the government face its responsibilities on rip-off energy prices?
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The price households pay for their gas and electric is proving to be a problem that won’t go away for the government, no matter how much tough talking they do on the subject.
What does loyalty mean to you and your energy company?
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14m of you are on a standard tariff with one of the biggest 10 energy companies and over 8.5m have been on that same tariff for more than three years. You’re loyal to your supplier, but what do you gain from this?
How will British Gas help those facing higher energy bills?
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British Gas has announced a 12.5% increase in its standard tariff electricity prices pushing up energy costs for 3.1 million households. What will British Gas be doing for those affected by the increase?
Will the energy regulator’s plan make a difference?
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Ofgem, the energy regulator, has announced that a plan is on its way to tackle energy bills and relieve the burden on the most vulnerable energy customers in the UK. But will it be enough?