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archive

Easyjet

Posts tagged with "easyjet"

19 May 2020 in Money

EasyJet cyber-attack: what to do if you’re affected

3

EasyJet has been hit by a ‘highly sophisticated’ cyber-attack which could have exposed up to nine million people’s details. Here’s what to do if you’re affected.

(more…)

2 April 2020 in Travel & Leisure

Has an airline offered you a voucher instead of a refund?

197

Refunds are required by law for cancelled flights from EU airports, including the UK. Have you been fobbed off with the offer of a voucher instead?

(more…)

8 July 2014 in Travel & Leisure

Is Easyjet’s ‘cabin bag guarantee’ really guaranteed?

17
easyJet plane

When is a guarantee not a guarantee? In the case of Easyjet’s cabin bag guarantee, it’s when the airport departure gate staff ignore it. Has Easyjet put your cabin baggage in the hold?

(more about Easyjet’s baggage guarantee…)

31 October 2013 in Travel & Leisure

Can Ryanair turn over a new leaf?

48
Ryanair plane

Is Ryanair turning nice? This autumn has brought the unprecedented spectacle of the airline’s famously unrepentant boss Michael O’Leary apologising and pledging to listen to customers.

(more about Ryanair’s customer service…)

2 July 2013 in Travel & Leisure

Flying with Easyjet – are new hand luggage restrictions fair?

51
An orange suitcase

Easyjet is changing its size restrictions for hand luggage as more travellers opt to avoid paying to check in a bag. Would you buy new luggage to fit the rules or take a chance on a bigger bag?

(more about Easyjet’s hand luggage rules…)

11 March 2013 in Travel & Leisure

Misleading holidays aren’t what they’re packed up to be

25
An old bed outside a building

I’ve been to a fair few town halls in my time as a reporter, but not so many palaces. So if I booked a holiday promising me a party in a palace, I’d be annoyed if I ended up in a municipal building.

(more about misleading holidays…)

20 February 2013 in Travel & Leisure

A European hand luggage allowance would be handy

12
A full suitcase being squashed

It seems like every airline has a different allowance for hand luggage, leading to lots of confusion and surprises at the departure gate. Do you think airline hand luggage allowances are clear enough?

(more about hand luggage allowances…)

20 January 2013 in Money, Travel & Leisure

Sky high in-flight food prices – how much is too much?

11
Plane sweets

Pringles – I do like them. But if you asked me to pay 9p for each individual potato and wheat-based crisp, I’d say you were having a laugh. Yet that’s how much you’ll pay if you buy a pack onboard an Easyjet flight.

(more about airline food…)

28 August 2012 in Travel & Leisure

Do you carefully book the cheapest day to fly?

9

Do you, like me, organise your holiday’s abroad around when it’s cheapest to fly? Well, we’ve found that there really are trends for the cheapest days to go away. And let’s just say it’s not over the weekend…

(more about the cheapest day to fly…)

6 August 2012 in Money, Travel & Leisure

Why is amending flight tickets so pricey?

5

When I was in New Zealand, I needed to catch an earlier flight home due to an emergency. To change my flight I had to pay an extra £350, even though the plane was half empty. Was this charge really fair?

(more about excessive charges…)

18 November 2011 in Travel & Leisure

Bring on Easyjet’s allocated seating, if the system works

7

Unlike most budget airlines, Easyjet is to make seat reservations mandatory. Like Ryanair, you’ll have to pay more for some of the seats, like those with extra leg room. But maybe allocating seats will kill the queues?

(more about Easyjet’s allocated seating…)

9 September 2011 in Travel & Leisure

I’ve missed my flight, why’s it so hard to get my tax back?

10
Man running for plane

Most of us have sailed too close to the wind with flight times, but if we miss our flight can we get reimbursed? We’re entitled to reclaim APD taxes, but the airlines will make us jump through some hoops first…

(more about reclaiming flight tax…)

9 October 2010 in Travel & Leisure

Would you buy a package holiday from easyJet?

15
easyJet plane

Buying a package holiday from a company famed for no-frills flights might not sound like an ideal holiday plan, but if you were booking a flight with easyJet anyway, it might pay you to do just that.

(more about easyJet’s package holidays…)

5 October 2010 in Money, Travel & Leisure

You mean I can’t really fly to Mallorca for £5?

7
£20 note as a plane

Do you feel duped by flight fares that bare no resemblance to the final cost? Wouldn’t it be better if all those ‘extras’ were included from the get go? Well, our mistrust has forced some airlines to change tack.

(more about a flight’s real costs…)

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