We’re looking into online retailers that penalise shoppers for reporting missing or failed deliveries. Has it ever happened to you?
Posts tagged with "delivery"
A new delivery scam impersonating the Post Office is one of the most convincing clone websites we’ve seen. Here’s what you need to watch our for.
Fraudsters can use stolen personal details to open credit accounts with a retailer, then intercept the delivery. Here’s how it works and what to do if you’re affected.
Are delivery firms doing enough to accommodate consumers with disabilities or accessibility needs? Have you had a delivery nightmare with a particular courier?
There’s been a resurgence in fake Hermes texts trying to lure you into bank transfer scams. Here’s how fraudsters have been changing their tactics to try to catch you out.
Has your supermarket delivery arrived with fresh products approaching their use-by/best before date within just a day or two? If so, we’d like to hear from you.
If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.
Royal Mail has been experiencing delivery delays over the last few weeks as its staff have been affected by the pandemic. Has your post not turned up?
Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?
DPD is the latest delivery company being impersonated by fraudsters trying to get their hands on your personal information – have you received this fake email?
As the pandemic sees online shopping surge, Royal Mail is rolling out its own parcel pick-up service on Wednesday. Will you be making use of it?
Food subscription boxes, local suppliers, and even restaurant meal kits have become popular options during lockdown. What meals-in-a-box have you been ordering?
We all want to limit our potential exposure to COVID-19 as much as possible, but do we really need to be disinfecting our deliveries and post?