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archive

Delivery

Posts tagged with "delivery"

23 May 2022 in Shopping

Ever been banned by a retailer for too many missing parcels?

6

We’re looking into online retailers that penalise shoppers for reporting missing or failed deliveries. Has it ever happened to you?

(more…)

19 January 2022 in Scams

Warning: fake texts link to a cloned Post Office website

129

A new delivery scam impersonating the Post Office is one of the most convincing clone websites we’ve seen. Here’s what you need to watch our for.

(more…)

7 January 2022 in Scams

Scam watch: a case of ‘mistaken’ delivery

67

Fraudsters can use stolen personal details to open credit accounts with a retailer, then intercept the delivery. Here’s how it works and what to do if you’re affected.

(more…)

30 November 2021 in Consumer Rights, Shopping

Are your deliveries meeting your accessibility needs?

28
Two large deliveries are left awkwardly next to someone's front door

Are delivery firms doing enough to accommodate consumers with disabilities or accessibility needs? Have you had a delivery nightmare with a particular courier?

(more…)

17 June 2021 in Scams

How the fake Hermes parcel delivery texts are evolving

72

There’s been a resurgence in fake Hermes texts trying to lure you into bank transfer scams. Here’s how fraudsters have been changing their tactics to try to catch you out.

(more…)

19 April 2021 in Shopping

Supermarket deliveries: have you been given items with expiring use-by dates?

243

Has your supermarket delivery arrived with fresh products approaching their use-by/best before date within just a day or two? If so, we’d like to hear from you.

(more…)

22 January 2021 in Money

Have you been stung by customs and VAT charges?

114

If you’ve recently ordered from a European retailer, you might have been stung with additional customs and VAT charges. We want to hear your experiences.

(more…)

15 January 2021 in Home & Energy

Has your post been hit by delays?

78

Royal Mail has been experiencing delivery delays over the last few weeks as its staff have been affected by the pandemic. Has your post not turned up?

(more…)

13 January 2021 in Shopping

Should Xmas returns windows be extended?

13

Has lockdown thwarted your chance of getting a refund for an unwanted gift? Do you think the extra returns period should be extended again as a result?

(more…)

17 December 2020 in Scams

Scam alert: fake DPD ‘missing address’ emails

79

DPD is the latest delivery company being impersonated by fraudsters trying to get their hands on your personal information – have you received this fake email?

(more…)

23 October 2020 in Home & Energy

Is Royal Mail’s parcel pick-up service a good idea?

123

As the pandemic sees online shopping surge, Royal Mail is rolling out its own parcel pick-up service on Wednesday. Will you be making use of it?

(more…)

27 July 2020 in Food & Drink

Have you discovered new types of food deliveries?

2

Food subscription boxes, local suppliers, and even restaurant meal kits have become popular options during lockdown. What meals-in-a-box have you been ordering?

(more…)

27 April 2020 in Health

Are your deliveries, parcels and post safe?

151

We all want to limit our potential exposure to COVID-19 as much as possible, but do we really need to be disinfecting our deliveries and post?

more on deliveries

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