Thank you to over 40,000 of our supporters who backed our campaign to end rip-off card charges. These sneaky fees for using credit and debit cards finally get the chop. Have you been stung by a card surcharge when making a payment?
A complex scam involving phone calls from ‘Visa’ followed by the ‘police’ is currently doing the rounds. Fortunately, one member was savvy enough not to fall for it… (more on ‘visa’ fraud department scam call…_
Contactless debit and credit cards are fast becoming the default payment method for purchases under £30 across the UK, with spending on them having tripled to £25bn last year. But are you happy using them? (more on contactless cards…)
I’m always wary of answering withheld numbers. The past few years spent fighting back offers of new phone contracts and fictitious compensation claims have me hanging up when I see ‘no caller ID’.
The use of cash to pay for goods and services is falling rapidly in the UK as we dig out the plastic to make purchases. Are you ready to live in a world where cash is no longer king?
We’ve been overwhelmed by your support for our surcharges campaign, which brought about a ban on excessive charges. And now five companies are changing their rules due to your reports…
Continuous card payments have become notorious for being difficult to cancel. But thankfully, the Financial Conduct Authority has stepped in to make sure this is no longer the case.
Barely a week goes by where I don’t order something online using my debit card. But am I putting myself at risk by using my debit card instead of a credit card?
We reported on new BRC research that cash is the most popular way to pay in UK shops. You told us why that doesn’t always ring true for you, and how much you value your credit and debit cards.
Cash is the most popular way to pay in UK shops according to the British Retail Consortium. So do you prefer to flash the plastic or stump up the cash when you’re shopping?
More than 30m contactless payment cards have been issued in the UK. But some Marks & Spencer customers are finding their new contactless cards are more trouble than they’re worth.
The European Consumers’ Organisation (BEUC) is campaigning to have ‘rip off’ surcharges banned across Europe. So it’s over to Monique Goyens, director general at BEUC, who tells us how they’re getting on.
A couple of weeks ago the government finally banned ‘rip off’ surcharges. We asked you to report any companies who weren’t sticking to the rules, and found that people are still being hit by unfair card charges.
Saturday 6 April doesn’t just mark the new tax year. I’ve been waiting for this day for months – 15 to be precise – as the government’s ban on excessive card surcharges finally comes in.