A complex scam involving phone calls from ‘Visa’ followed by the ‘police’ is currently doing the rounds. Here’s what you need to watch out for.
in Money
Scam warning: fake phone calls from the ‘Visa’ fraud department
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in Technology
Is contactless security a concern?
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My husband isn’t convinced contactless payments are secure, so he’s still using the chip and pin function. But is he right to be concerned?
in Money
Have you ever lost your purse or wallet?
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Whether we’re using contactless to buy lunch or our phones to pay for a train or bus journey, many of us are now cashless, relying on cards to run our daily routines. So how would you cope if you lost the lot?
Card surcharge ban: will everyone play by the new rules?
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As of Saturday 13 January, new EU rules will come into force to ban added card surcharges. Food delivery service Just Eat seems to have already worked out a way to get around the ban, but will other companies follow suit? (more on new card surcharge ban…)
in Money
Contactless cards: shouldn’t all providers give you the choice to opt out?
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Love them or hate them, contactless cards are here to stay, with over £4bn being spent on them every month in the UK. While most providers allow you to opt out, some, such as Barclaycard, don’t. Is this right? (more on contactless cards…)
in Money
The death of the rip-off card surcharge
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Thank you to over 40,000 of our supporters who backed our campaign to end rip-off card charges. These sneaky fees for using credit and debit cards finally get the chop. Have you been stung by a card surcharge when making a payment?
in Money
Contactless cards: would you opt out of having one?
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Contactless debit and credit cards are fast becoming the default payment method for purchases under £30 across the UK, with spending on them having tripled to £25bn last year. But are you happy using them? (more on contactless cards…)
in Money
Does your bank alert you to fraudulent activity on your card?
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I’m always wary of answering withheld numbers. The past few years spent fighting back offers of new phone contracts and fictitious compensation claims have me hanging up when I see ‘no caller ID’.
in Money
Are we ready for a cashless society?
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The use of cash to pay for goods and services is falling rapidly in the UK as we dig out the plastic to make purchases. Are you ready to live in a world where cash is no longer king?
in Money
Your help makes companies act on rip-off surcharges
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We’ve been overwhelmed by your support for our surcharges campaign, which brought about a ban on excessive charges. And now five companies are changing their rules due to your reports…
in Money
Trouble cancelling recurring card payments? Not anymore…
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Continuous card payments have become notorious for being difficult to cancel. But thankfully, the Financial Conduct Authority has stepped in to make sure this is no longer the case.
in Money
Debit cards take over online – but are you at risk?
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Barely a week goes by where I don’t order something online using my debit card. But am I putting myself at risk by using my debit card instead of a credit card?
in Money
Your view: paying with cash or plastic
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We reported on new BRC research that cash is the most popular way to pay in UK shops. You told us why that doesn’t always ring true for you, and how much you value your credit and debit cards.
in Money
Do you splash your cash or pay with plastic?
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Cash is the most popular way to pay in UK shops according to the British Retail Consortium. So do you prefer to flash the plastic or stump up the cash when you’re shopping?