Customers of a venue turned to Which? Legal when they were refused a full refund for a booking affected by coronavirus restrictions. Here’s how we helped.
Posts tagged with "coronavirus"
A fake text message purporting to be from the NHS has been circulating, demanding that you ‘order a PCR testing kit’. Here’s what it looks like.
With reports of some individuals doctoring Covid test certificates, we want to explore if it’s just the tip of the iceberg. Are you aware of similar behaviour?
Our travel campaign has championed the rights of consumers on a wide range of issues throughout the pandemic. Here are our successes so far, plus the work that still needs to be done.
How do you feel about ordering in pubs and restaurants via apps? Could we potentially be handing over more than just our cash?
With gyms, pubs, and restaurants able to reopen in England, are you returning to your local shops? Or are you sticking with shopping from home?
Have you been hit by an additional service charge related to the pandemic? Are services now more expensive than before? We want to hear your experiences.
Did you miss a concert, festival, theatre show or sports event due to lockdown restrictions? Are you still waiting on a refund?
Citizens Advice continues to help people with a wide range of scams through the pandemic. Here, it joins us to spread awareness and explain more about its work.
In January, Which? member Sue thought she’d been invited to get the COVID-19 vaccine, only to realise just in time it was a fake text message. This is her story.
Technology has been a vital link between families and their loves ones in care homes throughout the pandemic. Our guest explains how people are keeping in touch.
More and more people are being invited to get their COVID-19 jabs, but are you clear on how you’ll be told it’s your turn? Here’s what you should look out for.
Have you been able to adapt your home so it doubles as an office during the pandemic? We asked some of our Which? Trusted Traders for their tips and advice.
Have you got a gift card you’re waiting to use? Are you worried about it expiring or retailers going into administration? Here’s what you can do.