Software updates can be our heroes – fixing bugs, improving performance or adding new features to our gadgets. But they can be villains, too.
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Microsoft must act over Windows 10 woes
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Is Microsoft being too pushy with Windows 10?
Microsoft is keen for you to upgrade to Windows 10, but at what point does this cross the line into pressuring its customers?
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Being offered a Windows 10 upgrade? Don’t take it up yet!
Windows 10 is now available as a free upgrade for many Windows 7 and 8 owners. But, by upgrading, are we just helping Microsoft cut research costs on a product that isn’t ready?
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How do you use your tablet computer?
More than half of UK homes now own a tablet PC – just five years after the most popular tablet, the iPad, was launched. Is yours an all-singing life essential or just something you look at occasionally to read the news?
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Scam watch: computer scammers scared me into paying £500
Someone calls you out of the blue claiming to be a security expert offering to fix your computer. It’s a scam preying on internet security fears – and one of you faced a particularly nasty version that cost you £500.
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Scam watch: I paid £60 to get rid of software that didn’t work
A Which? member came to us for help after he paid £38 to buy a piece of computer software – which didn’t work – and then had to fork out another £59 to get rid of it.
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Why do my favourite smart TV apps no longer work?
Why should you have to buy a new TV or computer every few years just to keep using favourite apps and software? It’s a question I raised a year ago on Convo and it seems the industry still hasn’t got the message.
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Switching ISPs isn’t always easy
Mark Savage tells us he rues the day he switched from Sky to BT last June, a move that started with an unusable email service and ended with threats from debt collectors.
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PC repair companies: are they the ones that need fixing?
What are the chances of getting your data back and laptop working for a reasonable price at the hands of high street repair experts at Apple, The Carphone Warehouse and PC World? Not great…
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ASA tells BT to give accurate broadband speed estimates
An Advertising Standards Authority ruling has set some hares running in the world of broadband. The ASA upheld a complaint from a BT customer who claimed they were misled as to the speed they could achieve.
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Your view: you’re never too old for modern technology
I’m glad I had the courage to ask the question of whether you can be too old for new tech. It had the distinct possibility of back-firing, but instead the Which? Convo community gave me gold after gold comment.
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Where the streets have slow broadband
Do you live in Wheatley Road in Essex, or Erw Fawr in Wales? If you do, the results of a Uswitch survey suggest that you’re getting some of the slowest broadband download speeds in the country.
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Microsoft Windows XP support ends – what will you do next?
As PC operating systems go, they don’t get much more venerable than good old XP. Yet the curtain is being drawn on this stalwart version of Windows, with Microsoft withdrawing its security patch support on 8 April.
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Have you got a collection of computers at home?
For many the time when we just had one computer taking up an entire desk or table somewhere in the house is long gone. Now we tend to have an ever expanding computing collection – which device is your favourite?