Our recent research has found that the major banks have closed over 1,000 branches since 2015. But what happens if you aren’t happy to bank online and your nearest branch is miles away? (bank branch closures…)
Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
When I was asked to write an article rounding up our very best technology tips and advice across computing, TV and audio for the February issue of Which?, I thought it would be a piece of cake. (tech tips…)
A Which? member’s wife’s email account was hacked and her details were used to send a very convincing phishing email containing a link to a copycat website to her contacts. Had the link been clicked on by the recipients, it could have asked for financial details or contained malware. (more on spoof emails…)
Last year, my flat was burgled. I was only just in the process of moving in, and so they got barely anything for their efforts apart from three battered laptops. (more on deleting personal data from gadgets…)
The Advertising Standards Authority has issued rulings against three ads by BT for their broadband speed advertising, all of which claim to offer ‘the fastest fibre speeds as standard’. So have you tried testing your broadband’s speed?
Software updates can be our heroes – fixing bugs, improving performance or adding new features to our gadgets. But they can be villains, too, as with the many Windows 10 problems.
Microsoft is keen for you to upgrade to Windows 10, but at what point does this cross the line into pressuring its customers?
Windows 10 is now available as a free upgrade for many Windows 7 and 8 owners. But, by upgrading, are we just helping Microsoft cut research costs on a product that isn’t ready?
More than half of UK homes now own a tablet PC – just five years after the most popular tablet, the iPad, was launched. Is yours an all-singing life essential or just something you look at occasionally to read the news?
Someone calls you out of the blue claiming to be a security expert offering to fix your computer. It’s a scam preying on internet security fears – and one of you faced a particularly nasty version that cost you £500.
A Which? member came to us for help after he paid £38 to buy a piece of computer software – which didn’t work – and then had to fork out another £59 to get rid of it.
Why should you have to buy a new TV or computer every few years just to keep using favourite apps and software? It’s a question I raised a year ago on Convo and it seems the industry still hasn’t got the message.
Mark Savage tells us he rues the day he switched from Sky to BT last June, a move that started with an unusable email service and ended with threats from debt collectors.