We’ve just called on Microsoft to overhaul how it handles Windows 10 updates after receiving thousands of your comments. Have you experienced a botched update?
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Have you had issues with Windows 10 updates?
28in Technology
Has Apple been charging its customers for unnecessary repairs?
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Apple customers have been charged hundreds of pounds for repairs, which may be ‘unnecessary’, in its discount battery replacement programme. Have you been affected?
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Computer hacking: how do we uncover online security flaws?
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Say the word hacker and a certain image comes to mind: hooded top, hunched over a laptop, lines of green code fluttering around like menacing birds. But that’s mostly a Hollywood myth – and the reality is far more interesting…
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Scam watch: have you been conned by fake tech support?
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Imagine the horror when you buy antivirus software to protect your computer and personal details, only to give access to them when you accidentally call a copycat tech support site? Fortunately, one member smelt a rat before any real damage could be done… (fake tech support sites…)
Can you pick a favourite product of the past 60 years?
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Right now, you’re probably reading this on a computer, laptop, tablet or even a phone. Over the past 60 years, we’ve seen a lot of innovative products appear in our homes. We’ve whittled down a list of 60 top products rated by us, but what ones would you choose?
Has smart tech gone silly?
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From salt shakers that play music and emit mood lighting to a hob that can tell you when to flip your pancake or add veg to your dish – is the next generation of smart products totally unnecessary? (
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Why are we so tied to Microsoft Office?
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If you’re looking for a new office suite for your computer, why fork out for Microsoft Office when there are free alternatives that are just as good? Guest author Thomas Roberts, aged 10, looks at the options. (more on Microsoft Office alternatives…)
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Does your local area have adequate banking services?
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Our recent research has found that the major banks have closed over 1,000 branches since 2015. But what happens if you aren’t happy to bank online and your nearest branch is miles away? (bank branch closures…)
What do you use your broadband for?
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Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
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What are your top tech tips for choosing and using gadgets?
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When I was asked to write an article rounding up our very best technology tips and advice across computing, TV and audio for the February issue of Which?, I thought it would be a piece of cake. (tech tips…)
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Scam watch: Have you spotted a spoof email?
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A Which? member’s wife’s email account was hacked and her details were used to send a very convincing phishing email containing a link to a copycat website to her contacts. Had the link been clicked on by the recipients, it could have asked for financial details or contained malware. (more on spoof emails…)
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Do you always erase your personal data on old devices?
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Last year, my flat was burgled. I was only just in the process of moving in, and so they got barely anything for their efforts apart from three battered laptops. (more on deleting personal data from gadgets…)
Update: another win! ASA rules against BT broadband speed claims
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The Advertising Standards Authority has issued rulings against three ads by BT for their broadband speed advertising, all of which claim to offer ‘the fastest fibre speeds as standard’. So have you tried testing your broadband’s speed?
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Microsoft must act over Windows 10 woes
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Software updates can be our heroes – fixing bugs, improving performance or adding new features to our gadgets. But they can be villains, too, as with the many Windows 10 problems.