Over the years millions of people have claimed back mis-sold PPI. Our new research suggests the money banks have allocated for compensation is set to run out. We need banks to confirm more’s on the way.
We all dread those notices on the car windscreen that scream ‘you’ve got a parking ticket’. However, Which? research, along with my own experiences, suggests that it’s worth appealing…
I have three golden rules I try to stick to when I go shopping: shop locally, buy British and reward good service. Yet strangely, I’ve found that bigger brands are being better at customer service than the smaller ones.
For all you doubting Thomases out there, I thought I’d showcase some great examples of why complaining is really worth it – from free Olympic tickets to big bucks off your maintenance bill.
As much as I profess the benefits of complaining, it can be a truly baffling experience thanks to the impressively ridiculous things that sales assistants sometimes say. What have you been told?
The story of how my parents suffered at the hands of a train company is testament to the fact that complaining can get you somewhere. Has a complaint you made resulted in a positive change?
We’re starting a new series of Conversations that we’re calling ‘complain for change’ – we think you should be proud to tell companies when they’ve got it wrong. What does it take for you to make a complaint?