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archive

Cold-callers

Posts tagged with "cold-callers"

21 November 2016 in Home & Energy

Update: getting to grips with nuisance calls in Scotland

148
Nuisance calls

Latest Which? research shows Scots get more unwanted phone calls than the rest of the UK. Since the launch of the Scottish campaign on nuisance calls, we’ve been pushing for the Scottish government to tackle the problem and we’ve had a breakthrough…

(more on nuisance calls in Scotland…)

31 October 2016 in Technology

What more can be done to stamp out nuisance calls in Scotland?

9

Last week we heard of plans to fine the bosses behind nuisance call firms. These plans are a hugely positive step towards stamping out nuisance calls, but the fight isn’t over yet. And particularly so in Scotland. Keith Brown MSP joins us to tell us more…

(more on nuisance calls…)

24 October 2016 in Technology

Win! Directors of nuisance calling firms face £500,000 fine

127

Success! Company bosses will be held personally accountable facing a fine of up to £500,000, if their firm is found to be making nuisance calls.

(more on director accountability…)

13 October 2016 in Home & Energy, Technology

How will the Digital Economy Bill help you?

31
Telecomms

Well, firstly, it can ‘bring telecoms kicking and screaming into the 21st century’, as Pete Moorey, head of campaigns at Which?, reminded MPs when giving evidence in Parliament earlier this week.

(more on Digital Economy Bill…)

28 August 2016 in Home & Energy, Technology

Update: Should company directors be held responsible for nuisance calls?

510
Mobile phone graphic

Eight in ten people agree with our proposal to hold company directors personally accountable for nuisance phone calls. And it’s now more clear than ever why this is necessary.

(more on nuisance calls…)

14 June 2016 in Technology

Update: 26 nuisance calls a month

216
Nuisance calls research

Nuisance calls create real distress and our analysis of more than seven million phone calls reveals this is an everyday menace for many people. (more…)

12 May 2016 in Money

Why not make banks foot the bill for claims firms’ fees?

20
Claims

Proposals to cap claims management companies’ fees are on their way, but is the Government missing a trick here? Why not make the banks pay for the cost of claiming?

(more on CMCs…)

30 April 2016 in Technology

Baroness Neville-Rolfe: why we’re blocking withheld numbers

95
Man looking at phone

On 16 May it will be a legal requirement for companies to provide a valid number when they call you. Here’s Baroness Neville-Rolfe to explain why.

(more on caller display…)

26 April 2016 in Home & Energy, Technology

Scam watch: could this refund scam fool you?

35
Credit card trap

A cold caller tells you there’s been a problem with your broadband and you’re due a refund, it sounds genuine. But then you’re asked for your card details, and alarm bells should ring – as they did for this Which? member.

(more on refund scams)

25 April 2016 in Technology

Update: Calling time on withheld numbers

194
Withheld number

The Government has announced a crackdown on withheld numbers, making it a legal requirement for companies to provide a valid number when they call you. How many calls from withheld numbers do you get?

(more on withheld numbers…)

13 April 2016 in Money, Technology

ICO: what we’re doing about nuisance PPI calls

30
Phones being cut

Have you been nuisance called by claims management companies trying to get you to reclaim PPI? Here’s Steve Eckersley on what the ICO is doing to crack down on them.

(more on PPI calls…)

1 March 2016 in Technology

Who is really responsible for a company’s nuisance calling?

29
Nuisance calls

A whopping £350,000 fine has been issued to a Brighton-based company for making over 46 million nuisance calls. But shouldn’t the company’s directors be held accountable too?

(more on nuisance calls…)

28 February 2016 in Home & Energy

Scam watch: have you been cold called by a boiler scam?

679
Boiler

Be warned, cold calls flogging new boilers are on the rise. But as John suspected these are likely to be a scam.

(more on boiler scams)

28 January 2016 in Technology

Taking nuisance calls campaign to Scottish Parliament

125

Today, we took the nuisance calls campaign to the Scottish Parliament. We talked to MSPs about the problem, shared your concerns, and outlined some of our solutions.

(more on nuisance calls in Scotland)

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