Have you been called by bogus Microsoft support scammers? We’ve heard from readers who’ve been conned into paying hundreds after falling victim. We’ve spoken to Microsoft to find out the scale of the scam.
In the latest win for our Calling Time on Nuisance Calls campaign, BT is launching a free service to block nuisance calls before they even get to you.
Scottish cities are still topping the table for nuisance calls in the UK, so what’s Which? doing about the problem? (more on nuisance calls in Scotland…)
Latest Which? research shows Scots get more unwanted phone calls than the rest of the UK. Since the launch of the Scottish campaign on nuisance calls, we’ve been pushing for the Scottish government to tackle the problem and we’ve had a breakthrough…
Last week we heard of plans to fine the bosses behind nuisance call firms. These plans are a hugely positive step towards stamping out nuisance calls, but the fight isn’t over yet. And particularly so in Scotland. Keith Brown MSP joins us to tell us more…
Success! Company bosses will be held personally accountable facing a fine of up to £500,000, if their firm is found to be making nuisance calls.
Well, firstly, it can ‘bring telecoms kicking and screaming into the 21st century’, as Pete Moorey, head of campaigns at Which?, reminded MPs when giving evidence in Parliament earlier this week.
Eight in ten people agree with our proposal to hold company directors personally accountable for nuisance phone calls. And it’s now more clear than ever why this is necessary.
Nuisance calls create real distress and our analysis of more than seven million phone calls reveals this is an everyday menace for many people. (more…)
Proposals to cap claims management companies’ fees are on their way, but is the Government missing a trick here? Why not make the banks pay for the cost of claiming?
On 16 May it will be a legal requirement for companies to provide a valid number when they call you. Here’s Baroness Neville-Rolfe to explain why.
A cold caller tells you there’s been a problem with your broadband and you’re due a refund, it sounds genuine. But then you’re asked for your card details, and alarm bells should ring – as they did for this Which? member.
The Government has announced a crackdown on withheld numbers, making it a legal requirement for companies to provide a valid number when they call you. How many calls from withheld numbers do you get?
Have you been nuisance called by claims management companies trying to get you to reclaim PPI? Here’s Steve Eckersley on what the ICO is doing to crack down on them.