Last Christmas we found that one in four people in our survey had a parcel fail to arrive. Do you know who to contact if something goes wrong?
in Shopping
Ever had a delivery just not turn up?
17
in Food & Drink
Christmas pudding: what are the alternatives?
8
Are you a fan of the traditional Christmas dessert, or do you prefer to go for something else after Christmas lunch?
in Shopping
Do you know your online marketplace rights?
44
Online marketplaces offer bargains from the comfort of your home, but your rights are different depending on where you buy. Should you proceed with caution?
in Money
Last-minute presents: is it a risk to buy a gift card?
5
When a major retailer goes bust, things can quickly become complicated for gift cards. Cash may feel impersonal for a last-minute present, but is a gift card worth the risk?
in Food & Drink
Christmas dinner: will Yorkshire puddings be on your plate?
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We each have our own traditions and preferences when it comes to Christmas dinner – but do Yorkshire puddings sit atop your plate?
(more on Christmas dinner…)
When should you put your Christmas tree up?
24
Is 1 December the best time to put your Christmas tree and decorations up? Not everyone here could agree on the right time to make the effort – especially those with pets!
in Shopping
Are you shopping online safely?
24
The Christmas shopping season starts in earnest on Black Friday this week. At this time of year it’s more important than ever to stay safe online – are you shopping securely?
Party time! Will your pet be drinking Pawsecco tonight?
12
The shops went crazy for pet presents this Christmas. Are special pet drinks a fun way for them to join in with tonight’s New Year’s celebrations or is it just a load of flat fizz?
in Shopping
Unwanted gifts: goodwill or good riddance?
19
No matter how well you know someone, at some stage you’ll receive – or gift them – a Christmas present that doesn’t fit, isn’t quite right or just isn’t liked. So what do you do about them? (more on unwanted gifts…)
in Shopping
Signed, sealed, but not delivered?
18
As we hurtle headfirst into the final week to Christmas, the challenge of wrapping and packing awkwardly shaped presents is nigh. While some will be wrapping this week, others will still be waiting for gifts to be delivered…
Upside down Christmas trees?! What’s happened to traditional decorations?
42
Every year a new fad-decoration appears for the Christmas season and this year is no exception. So as Christmas is nearly here, it seems the perfect time to ask what decs have you picked this year?
in Shopping
Has a delivery company failed to deliver to you?
40
If you’re Christmas shopping online, make sure you trust the retailer’s choice of delivery company, says our chief executive Peter Vicary-Smith
in Shopping
Your views: Black Friday 2017
27
It’s officially the run-up to ‘the most wonderful time of the year’. This means the Christmas lights are on, the mince pies are being eaten and the high streets and the internet are awash with reminders that today is officially (drum roll…) BLACK FRIDAY. (more on Black Friday 2017…)
in Shopping
Have you bagged a Black Friday bargain already?
12
Black Friday: It may be named after just one day but it’s increasingly becoming an altogether lengthier affair. Many shops have started their Black Friday sales already. So have you picked up some early deals yet?