Here’s how we helped a member get a refund after the second-hand car they bought broke down on the drive home.
in Motoring
Brief Cases: faulty second hand car fiasco
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in Motoring
Could you get by without a car?
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When the lease on my car came up I decided to give the car-free life a try. Do you need one as much as you think you do? (more…)
in Motoring
Have you had problems with a second-hand car?
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One in three people who’ve owned a second-hand car have had problems with their vehicles – but you do have rights. Have you ever been caught out?
in Motoring, Technology
What should driving look like in 2040?
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Petrol and diesel cars are on their way out – but what else can we bring in?
Brief cases: complaining about major parts failing on new car
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If you pay £21,000 for a brand new car, would you expect major parts to fail after three-and-a-half years and with only 13,000 miles on the clock?
in Money
Scam watch: scammer persuaded me to pay £2,600 upfront for a caravan
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A Which? member came to us for advice after a scammer convinced him to pay £2,600 up-front for a caravan that never materialised…
(more on scams…)
in Motoring, Technology
Brand new car, but an out of date sat-nav?
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When buying a new car with a built-in sat nav, you’d probably expect the navigation maps to be up-to-date. But we’ve found that you might have to shell out for updates, straight away…
(more about built-in sat nav…)
Brief cases: don’t take no for an answer
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Knowing your consumer rights can help you get a deposit refunded if things go wrong – and that also applies to getting your money back from a car dealer…
(more on deposit refunds…)
in Money, Motoring, Shopping, Technology, Travel & Leisure
Tales of everyday consumerism – good, bad and ugly
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I don’t keep a diary, but if I did then the pages of the past month would have been littered with tales of everyday consumerism – good, bad and ugly. I’m sure you’ll recognise some familiar themes…
Are the added extras at the car dealership worth it?
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Whether you’re buying your car brand spanking new or second hand, you’ll likely suffer the hard sell on a plethora or extras. But could you be paying extra on those extras?
Scam watch: I almost lost £2,500 when buying a car via an escrow service
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Sian discovered that her car sale was part of an elaborate scam just in time. But her story acts as a warning to us all when using a third-party money transfer service.
in Motoring
Has the sat nav been outmuscled by protein powder?
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Have you fallen out of love with the standalone sat nav and rely instead on a phone app or a built-in system to get around? The answer seems to be yes, judging by an annual look at what shoppers typically buy.
in Motoring
‘I went to court when my car didn’t meet its mileage claims’
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Our post on Convo last month about differences between claimed and actual car mileage prompted you to tell us your own stories. It’s a problem many of you have clearly faced, but how far would you go for a solution?
in Motoring
What’s the best way to buy a car?
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From cash to contract hire, there’s more than one way to buy a new car. Some methods even give you the chance to have a new car every few years, but which option is right for you?