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archive

Bt

Posts tagged with "bt"

2 September 2019 in Technology

Have you been called by a ‘BT technical support’ phone scam?

3271

Has the ‘Microsoft technical support’ phone scam evolved? Is it now the ‘BT technical support’ scam? We’ve heard from people who’ve been called… and we want to see whether there are more of you out there.

(more about the ‘BT support’ scam…)

31 May 2017 in Money, Technology

Have you spotted this fake BT Broadband scam email?

44
Email scams

Scam emails are on the rise. The target for these fraudsters appears to be loyal customers of big name companies and organisations. We’ve seen one of the latest email scams phishing for your details which, on the face of it, appears to come from BT – have you?

(more on BT scam emails…)

10 March 2017 in Technology

Update: can Ofcom’s reforms fix the Openreach network?

1050
Fixing broadband

Ofcom has set out plans for the future of Openreach, the broadband infrastructure network division of BT. But are these reforms enough to make a difference?

(more on Ofcom reforms…)

24 January 2017 in Home & Energy, Technology

Can BT’s call-divert service really cut off nuisance callers?

149
Cutting off nuisance calls

Nuisance calls are a big problem. In response, BT has a launched a new, free nuisance call-divert service. Guest author Kelly from BT Consumer explains how it works. (more on BT’s nuisance call-divert service…)

17 January 2017 in Technology

Will BT’s blacklist stop nuisance calls before your phone rings?

220
Phones hanging

In the latest win for our Calling Time on Nuisance Calls campaign, BT is launching a free service to block nuisance calls before they even get to you.

(more on BT’s blacklist…)

28 September 2016 in Home & Energy, Technology

Should public phone boxes be removed?

102
Remote red phone box

For some of us, the memory of using a public phone box is a fairly distant one. With the rise of mobile phone usage over the past 20 years or so, there’s been a rapid decline in demand for phone boxes. But as our guest author explains, for some communities, phone boxes are a lifeline.

(more on phone boxes…)

15 July 2016 in Money

The fees you could live without

47
Fees and charges

You’ve been sharing your stories of the everyday fees that really wind you up, from contract termination charges to the cost of updating your address…
(more about surprise fees…)

28 October 2015 in Technology

Update: BT buys EE – are mergers good news for customers?

118
BT and EE merger

BT has bought the mobile provider EE. O2 is expected to merge with Three. Is it time that the telecoms market was looked at by competition authorities? What do you think about these mergers?

(more about BT and EE…)

11 September 2015 in Money, Technology

What if watching SpongeBob SquarePants cost you £3,000?

20
Spongebob Squarepants

He lives in a pineapple under the sea, and has a best friend named Patrick (sadly not our very own Mr Steen). But even SpongeBob SquarePants would be shocked to receive a bill for over £3,000.

(more about Spongebob bill shock…)

29 August 2015 in Technology

Does the UK’s Speaking Clock cost too much?

62
Mobile phone next to coins and credit card

Calling the 123 Speaking Clock now costs at least 39p. It’s probably not something you’re too concerned about, until you spot the phone number mysteriously appearing on your landline phone bill.

(more on 123 Speaking Clock…)

2 May 2015 in Technology

Your view: do TV sports packages cost too much?

7
football

You were keen to kick into Sky and Virgin Media’s plans to increase prices for sports packages from June 1. It’s clear many of you aren’t happy to pay more for sports packages you already think cost too much.

(more about TV sports packages …)

20 February 2015 in Technology

Your view: what’s going on in the mobile market?

6
BT and EE logos on phones

BT recently announced its intention to buy mobile provider EE for £12.5bn, and there are rumours of Three buying O2. What followed was an intense debate about mergers.

(more about the mobile mergers…)

21 November 2014 in Technology

Is it good to talk? Line rental prices keep rising

52
Arrow and phone

BT, Sky and TalkTalk are delivering unwanted early Christmas presents to customers by increasing line rental prices in December. And Virgin Media has announced a similar line rental price rise for February next year.

(more about line rental price rises…)

30 September 2014 in Technology

How many nuisance calls do you get a week?

84
Angry man pulling hair out

As you might have expected, nuisance calls are ranked as the top annoyance among consumers. Our Facebook fans waded into the debate to share their frustration, as well as top tips to avoid cold callers.

(more on nuisance calls…)

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