We were able to help a member when they got in touch about their slow broadband speed. Here’s why John Lewis Broadband was in breach of contract.
in Money
Legal advice: broadband speed’s slow going
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Broadbandspeed
Posts tagged with "broadbandspeed"
in Technology
Will you be a 5G early adopter?
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Mobile providers are rolling out 5G networks in cities across the UK – but is it worth it yet? I borrowed a 5G phone to find out.
in Technology
Could you get faster broadband for less?
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We’ve never been more reliant on a decent mobile or broadband connection. For many, these connections are a lifeline; the only means of reaching relatives or accessing care and support.
in Technology
Which? is supporting Ofcom’s Boost Your Broadband campaign
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We’re supporting Ofcom’s new campaign to help consumers get the best broadband deal possible – and we want to know your broadband horror stories…Â
in Technology
What’s broadband provider loyalty costing you?
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Millions of us are potentially wasting hundreds of pounds a year by remaining loyal to our broadband provider, according to our new research. So when did you last switch provider?
in Technology
Win! Broadband providers are dropping exaggerated ‘up to’ speed claims
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In a Which? campaign win, broadband companies are being forced to drop the unrealistic up to speeds they advertise following rule changes.
in Technology
Are we ready for 5G mobile internet?
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Phone manufacturers are gearing up to release the world’s first 5G-capable smartphone. But with large parts of the UK still lacking reliable 4G, how excited should we be?
in Technology
Does more need to be done on broadband advertising?
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People across the UK suffer from painfully slow and unreliable broadband. And there’s no wonder – the country’s infrastructure is terrifyingly out-dated. Our guest, Greg Mesch, explains more…
in Technology
Flawedband: are you happy with your broadband service?
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Our latest research shows over half of households have had a problem with their broadband service in the last year alone. Are you one of them?
How will the broadband code of practice help you?
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The telecoms regulator, Ofcom, has announced plans to press ahead with updating the broadband code of practice. This will require signed-up providers to give more information at the point of sale about the service they can expect. Will this move help you? (more on Broadband code of practice…)
Updated: what does the Digital Economy Act mean for you?
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The Digital Economy Bill has finished its passage through Parliament and is finally law, but what does it mean for your rights in the digital age? (more on the Digital Economy Act 2017…)
in Technology
Superfast? I don’t think so
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The broadband service many of us get simply isn’t good enough. That’s why we’ve launched a campaign to paint a true picture of broadband speeds across the UK (more on broadband campaign…)
in Technology
Update: how do broadband providers get away with ‘up to’ speed advertising?
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Imagine walking into a pub this weekend ordering a pint and the barman saying he’ll pour you ‘up to’ a full pint. Or buying train tickets from London to Newcastle – that might only take you to York or Doncaster.