Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help.
in Motoring
Legal advice: seller takes back promise to refund faulty car
20
Brief-cases
Posts tagged with "brief-cases"
in Money
Legal advice: seller to blame for inaccurate advert
13
Ever received goods that haven’t matched their description? Here’s how we helped a member get a refund on a purchase made following an inaccurate advert.
in Money
Legal advice: key worker refunded for cancelled holiday
0
We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
in Money
Legal advice: disputing unfair amendment fees
1
Have you ever run into problems changing a booking? Here’s how we were able to help a member get his fees reduced.
in Money
Legal advice: flight compensation rules
5
Airlines must prove that delays were caused by extraordinary circumstances. Here’s how we helped two members receive £926 compensation in court.
Legal advice: shoddy building work
6
Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court.
in Money
Legal advice: ‘no-show’ clause challenged
21
Ever had trouble with a contract term you felt was unfair? Here’s how we were able to help a member challenge a ‘no-show’ clause that left her out of pocket.
in Money
Legal advice: the case of the missing zip
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A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
in Money
Legal advice: unexpected exit fees
2
Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
in Money
Legal advice: rail trip refund
1
When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.
Brief cases: refund for hob fitting failure
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We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?
Brief cases: passenger assistance troubles
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Have you ever had problems booking rail passenger assistance? Here’s how we helped a member when he was left £130 out of pocket.
in Motoring
Brief cases: used car warranty woes
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When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty?
in Money
Brief cases: nearly £2,000 lost to modelling scam
45
Enticed with hopes of a successful modelling career, here’s how we helped a member get her money back after her bank refused to help her reclaim her cash.