Ever been promised a refund, only to have the seller go back on their word? Here’s how we were able to use section 75 of the Consumer Credit Act 1974 to help.
Posts tagged with "brief-cases"
Ever received goods that haven’t matched their description? Here’s how we helped a member get a refund on a purchase made following an inaccurate advert.
We were able to help get a key worker refunded when her cottage stay was cancelled due to the lockdown. Here’s why you should always check the Ts&Cs.
Have you ever run into problems changing a booking? Here’s how we were able to help a member get his fees reduced.
Airlines must prove that delays were caused by extraordinary circumstances. Here’s how we helped two members receive £926 compensation in court.
Ever had a company not carry out the service you paid for? Here’s how we helped a member when she had no choice but to take a company to court.
Ever had trouble with a contract term you felt was unfair? Here’s how we were able to help a member challenge a ‘no-show’ clause that left her out of pocket.
A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.
We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?
Have you ever had problems booking rail passenger assistance? Here’s how we helped a member when he was left £130 out of pocket.
When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty?
Enticed with hopes of a successful modelling career, here’s how we helped a member get her money back after her bank refused to help her reclaim her cash.