A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.
We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?
Have you ever had problems booking rail passenger assistance? Here’s how we helped a member when he was left £130 out of pocket.
When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty?
Enticed with hopes of a successful modelling career, here’s how we helped a member get her money back after her bank refused to help her reclaim her cash.
Here’s how we helped a member get a refund after the second-hand car they bought broke down on the drive home.
We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…
We helped a member to claim back the expenses he incurred after buying a faulty car…
Hiring a ‘cowboy’ builder is, unfortunately, an experience common to many… but what if you hired unqualified architect?
We helped a member get her money back when the heater she bought didn’t work as advertised. Have you ever had a company fail to resolve an issue?
It’s frustrating when you’re trying to resolve a problem that concerns more than one company. We help a member get his money back after his car battery stopped working and both the retailer and the car dealership refused to help.
All too often retailers refuse to help when products develop a fault – like this case of a faulty Bosch washing machine from John Lewis. So, what do you do when you feel like you’re being fobbed off?