A company isn’t allowed to mislead consumers with false statements. Here’s how we helped a member when he was given the wrong information.
in Money
Legal advice: the case of the missing zip
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in Money
Legal advice: unexpected exit fees
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Ever felt like you’ve been misled by a company? Here’s how we helped a member get unexpected extra charges waived.
in Money
Legal advice: rail trip refund
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When a scenic first-class rail trip didn’t live up to expectations, we stepped in to help a member get their money back. Here’s what happened.
Brief cases: refund for hob fitting failure
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We helped a member get a refund after she was left out of pocket when Currys PC World failed to install her new hob. Have you had a similar experience?
Brief cases: passenger assistance troubles
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Have you ever had problems booking rail passenger assistance? Here’s how we helped a member when he was left £130 out of pocket.
in Motoring
Brief cases: used car warranty woes
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When a member’s car became faulty after only a month since buying it used from a dealer, they turned to Which? Legal for help. Have you ever had issues with a used car’s warranty?
in Money
Brief cases: nearly £2,000 lost to modelling scam
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Enticed with hopes of a successful modelling career, here’s how we helped a member get her money back after her bank refused to help her reclaim her cash.
in Motoring
Brief Cases: faulty second hand car fiasco
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Here’s how we helped a member get a refund after the second-hand car they bought broke down on the drive home.
Brief cases: costly repair bill for faulty garage door
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We helped a member to get their money back after they were forced to pay a hefty call-out charge to fix the problem…
in Motoring
Brief cases: out of pocket after rejecting a faulty car
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We helped a member to claim back the expenses he incurred after buying a faulty car…
Brief Cases: what if the ‘architect’ you hired wasn’t really an architect?
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Hiring a ‘cowboy’ builder is, unfortunately, an experience common to many… but what if you hired unqualified architect?
Brief cases: full refund for heater that didn’t match claims
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We helped a member get her money back when the heater she bought didn’t work as advertised. Have you ever had a company fail to resolve an issue?
in Motoring
Brief cases: member refunded for problematic car battery
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It’s frustrating when you’re trying to resolve a problem that concerns more than one company. We help a member get his money back after his car battery stopped working and both the retailer and the car dealership refused to help.
Brief cases: faulty washing machine claim settled in full
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All too often retailers refuse to help when products develop a fault – like this case of a faulty Bosch washing machine from John Lewis. So, what do you do when you feel like you’re being fobbed off?