We recently discussed the possible closure of around 10,000 of the circa 70,000 free cashpoints around the UK. Many of you shared your concerns about this so we’ve called on the Payment Systems Regulator to investigate…
We’ve become used to the sight of bank branches slowly disappearing from the high street. Now could it be the turn of the free cashpoint? (more on cashpoint crisis…)
The Payment Systems Regulator has announced it is consulting on plans to reimburse victims of bank transfer scams. While it’s a huge step forward, there is still more to do. (more on PSR reimbursement scheme…)
A recent Which? Money investigation found that a legitimate-looking text message from a bank or credit card company could easily be a scammer in disguise… (more on scam text messages from banks…)
Lloyds Banking Group is reshaping its overdrafts to make them simpler. However, whether they will prove less costly for everyone is yet to be seen. How will these changes affect you?
Banks are bending further backwards than ever to try to bring in new current account customers, but switching apathy is growing stronger. So, what’s preventing you from making the change? (more on switching current accounts…)
More than 18 months after the government established the Joint Fraud Taskforce to crack down on fraudsters, fraud in the UK is still on the rise. So what has this taskforce been up to?
In January 2018, a new law comes into effect that could open up banking forever. But what is it, how will it work – and should you be worried?
Online banking scams are becoming increasingly sophisticated. No more so than the one that targeted our guest writer. Jane Caldwell, who has appeared on Rip-Off Britain this week, describes how fraudsters scammed her out of £100,000.
It’s been a year since we called on the payment systems regulator and industry to better protect consumers from bank transfer scams. That makes it our anniversary! Or, scammiversary, if you will…
A straightforward, stress-free claims process? A frustrating online service? A market-beating interest rate? As we publish our list of 2017’s best and worst financial brands, we want your views.
Last year the Competition and Markets Authority concluded its two-year long banking inquiry, but the inquiry failed to tackle unarranged overdraft charges. Now the Financial Conduct Authority has agreed to review these unfair fees. So will this finally resolve the problem?
Both Barclays and Lloyds have announced that they’ve set aside a further £700m for paying out for mis-sold PPI claims. So are you sure you aren’t still owed money for mis-sold PPI? (more on PPI tool…)
At today’s British Bankers’ Association’s annual conference, Which? will outline why banks should be doing more to protect their customers from bank transfer scams. While much has changed since the days of the financial crash, there’s still work to be done… (more on bank transfer scams…)