It’s been a year since we called on the payment systems regulator and industry to better protect consumers from bank transfer scams. That makes it our anniversary! Or, scammiversary, if you will…
A straightforward, stress-free claims process? A frustrating online service? A market-beating interest rate? As we publish our list of 2017’s best and worst financial brands, we want your views.
Last year the Competition and Markets Authority concluded its two-year long banking inquiry, but the inquiry failed to tackle unarranged overdraft charges. Now the Financial Conduct Authority has agreed to review these unfair fees. So will this finally resolve the problem?
Both Barclays and Lloyds have announced that they’ve set aside a further £700m for paying out for mis-sold PPI claims. So are you sure you aren’t still owed money for mis-sold PPI? (more on PPI tool…)
Lloyds Banking Group is reshaping its overdrafts to make them simpler. However, whether they will prove less costly for everyone is yet to be seen. How will these changes affect you?
At today’s British Bankers’ Association’s annual conference, Which? will outline why banks should be doing more to protect their customers from bank transfer scams. While much has changed since the days of the financial crash, there’s still work to be done… (more on bank transfer scams…)
Banks, building societies and other financial institutions have a duty to safeguard against fraud and money laundering. But we know that those safeguards don’t always work as scammers are still slipping through the net…
(more on excessive bank fraud controls…)
A week can be a long time in the world of personal finance…
A complex scam involving phone calls from ‘Visa’ followed by the ‘police’ is currently doing the rounds. Fortunately, one member was savvy enough not to fall for it… (more on ‘visa’ fraud department scam call…_
Our latest research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
Described as the ‘most secure coin in the world’, the new 12-sided £1 will enter circulation at the end of March. Is this a step forward for British currency, or is it more trouble than it’s worth? (more on new £1 coin…)
We are working tirelessly in the run up to the general election to ensure consumer rights are at the heart of the debate. That’s why, today, we have published the Which? Consumer Agenda for Government.
Fraud is at record levels in the UK – but have you considered what more you can do to protect yourself from it?
Contactless debit and credit cards are fast becoming the default payment method for purchases under £30 across the UK, with spending on them having tripled to £25bn last year. But are you happy using them? (more on contactless cards…)