Made-up companies will go to extreme lengths to appear legitimate – as Charles discovered when he lost £269 paying for a dishwasher by direct bank transfer.
The European Commission is proposing a European market for financial services, allowing you to access financial products in other countries across Europe. The question is, do you think this is a good idea?
A recent report shows that contactless mobile payment systems in the UK have won the hearts of many. So are we losing our love for the PIN, or are we still a way off finding a secure alternative?
Are you overpaying for your travel insurance? A packaged bank account could be the answer.
Do you regularly switch energy supplier, bank or mobile provider? Or are you held back? Here’s Nick Boles MP on why the Government’s working to improve switching.
The Competition and Markets Authority (CMA) has made a number of suggestions to improve the current account market. But they don’t go far enough.
Are you satisfied with your bank or could it make changes to improve the service you get? We think banks have a lot of work to do, so we’re calling on the regulator to take action…
Scams against older people are on the rise and there are a number of reasons why they can be at greater risk. But how can we protect them when it’s so easy to be taken in by scammers’ elaborate ploys?
Tech is undoubtedly changing the way we spend, but how far should we be willing to go in order to get money off? Is it really worth ‘selling’ your spending data for a better deal?
The banking industry needs to keep up the momentum on reforms – and the financial regulator must continue to put consumers first. Do you think enough is being done to change banking culture?
When’s the worst time to be hit by a bank IT glitch? On pay day? Before a bank holiday weekend? What about both. That’s what thousands of HSBC customers are facing today.
After paying billions in compensation for mis-selling, the big banks say they’ve ditched staff sales targets to focus on meeting individual customers’ needs. So have they?
The Financial Conduct Authority will soon publish a report into the payment protection insurance mis-selling scandal. However, we fear that a cut-off date for complaints is being considered.
When I noticed three consecutive late payment fees on my NatWest credit card recently, despite having made my payments on time, I phoned up to find out more…