Unarranged overdraft fees can be expensive and harmful – that’s why we’re proposing a radical redesign, says Christopher Woolard, Director of Strategy and Competition at the Financial Conduct Authority.
Does cash hold a place in the future of money or are digital transactions now king? Our guest author Mark Carney, Governor of the Bank of England, wants to know your thoughts.
Our research has found that people are still losing life-changing sums of money to fraudsters exploiting bank transfer payments. So, how much longer should we wait for effective action from industry?
Only a small fraction of us are planning for care costs in later life, according to our new research. How concerned should we be?
Open Banking – the ability to securely share your current account data with trusted third parties – has been running in the UK for a few months. Guest author, Caroline Ambrose, from Barclays UK, explains…
The Financial Conduct Authority (FCA) has said it will be looking into the high-cost credit sector, which includes overdrafts, next month. But is this too little too late, asks our guest author Rachel Reeves MP?
Last Wednesday, the Payment Systems Regulator set out its plans for the design and development of an industry code to better protect people from bank transfer scams and provide a reimbursement scheme to help victims. Here, our guest, Paul Smith, the regulator’s head of policy, explains what it means.. (more on new PSR code…)
Banks have an obligation to crack down on fraud and prevent their accounts being used by scammers. But tight regulations mean opening an account can be tricky if you don’t have proof of address or are new to the UK. Do you think it could be easier or are the precautions justified? (more on opening bank accounts…)
Are you harbouring a pot full of copper coins with no idea how to change or spend them? Or do you make sure you spend those pennies straight away? Perhaps it’s time to do away with them altogether…
Recent Which? research has identified more than 200 communities in Britain with poor ATM provision, or no cash machines at all. This makes our call for the Payments Systems Regulator to conduct an independent review of free-to-use cashpoints all the more urgent. (more on cashpoint crisis…)
2017 was yet another busy year for Which? campaigns. Take a look back at last year’s achievements and find out what’s in store for 2018…
We recently discussed the possible closure of around 10,000 of the circa 70,000 free cashpoints around the UK. Many of you shared your concerns about this so we’ve called on the Payment Systems Regulator to investigate…
We’ve become used to the sight of bank branches slowly disappearing from the high street. Now could it be the turn of the free cashpoint? (more on cashpoint crisis…)
The Payment Systems Regulator has announced it is consulting on plans to reimburse victims of bank transfer scams. While it’s a huge step forward, there is still more to do. (more on PSR reimbursement scheme…)