Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for?
The Which? scams story reporting tool has been running for little over two weeks. With well over 30,000 people contacting us, it’s clear there are many more still to come. Have you got a scam story to share?
In August the Competition and Markets Authority concluded its two year long banking inquiry, but the inquiry failed to adequately tackle unarranged overdraft charges. Now the Financial Conduct Authority has agreed to step in and review these unfair fees. So will this finally resolve the problem?
Several reports in the media seem to have been inspired by horror movies when describing the savings market in the aftermath of the Bank of England base rate dropping to 0.25% in August.
Last Tuesday, I appeared before the House of Commons’ Treasury Select Committee to give evidence on the Competition and Markets Authority’s banking inquiry.
While shopping online, a Which? member nearly fell victim to a sophisticated online credit card scam that none of our experts have come across before.
Today marks Theresa May’s first 100 days as Prime Minister. And while we’ve heard some positive things from her new government about prioritising consumer interests, we think what’s needed is a comprehensive consumer strategy to smarten up essential services.
In this world of ever-more sophisticated scams, it’s increasingly hard to know who to trust. How good is your online banking security?
Imagine this: You’ve had some building work done on your house and you’re arranging to pay the builder. Then you receive an email from your builder informing you that their bank account details have changed…
TV presenter, Gloria Hunniford, had £120k stolen from her Santander savings account when four strangers went into a different Santander branch and had themselves added as signatories to her account. Gloria joins us to tell us why financial institutions must do more to stop bank transfer scams.
A recent survey of 8,815 Which? members found that 30% of them pay a fee for their current/packaged bank account, with the majority believing they get a good deal. But is it really worth paying a fee for these accounts?
A Which? member came to us for advice after a scammer convinced him to pay £2,600 up-front for a caravan that never materialised…
After a near two-year-long probe into the banking sector, the Competition and Markets Authority has today published its proposals to shake up banking. But will it be enough?
The Financial Conduct Authority has proposed a deadline of June 2019 for people to claim for mis-sold Payment Protection Insurance.