With the decline in high street bank branches and the rise in mobile-only banks, branchless banking seems to be the way of the future. Could you be convinced to give it a try?
The Financial Conduct Authority has proposed a deadline of June 2019 for people to claim for mis-sold Payment Protection Insurance.
Following our super-complaint last year, the Payment Systems Regulator (PSR) has set out its approach to tackle the problem of bank transfer scams. But will these plans go far enough?
One slip is all it takes to transfer money into the wrong account and while your bank should help you, there are no guarantees you’ll get it back. (more on accidental bank transfers…)
Spending beyond your means could see you learning to live on a budget the hard way, so do you know how to avoid the usual money traps and pitfalls to prevent that?
(more on budgeting at uni…)
Last summer, Which? research showed the high cost of unarranged overdrafts and how these charges can hit banks’ vulnerable customers the hardest. Rachel Reeves MP joins us to explain why action on these charges is long overdue…
Described as the ‘most secure coin in the world’, the new 12-sided £1 will enter circulation at the end of March. Is this a step forward for British currency, or is it more trouble than it’s worth? (more on new £1 coin…)
2016 has been an eventful year! The decision to leave the EU, a new Prime Minister and the election of President Trump have taken many of us by surprise. It’s also been a big year for Which?’s campaigns…
Our latest research reveals some of the experiences Scottish people have in public and private markets. It’s clear consumer issues can be region specific – what problems do you come up against in your area?
Our recent research has found that the major banks have closed over 1,000 branches since 2015. But what happens if you aren’t happy to bank online and your nearest branch is miles away? (bank branch closures…)
Latest Which? research has found that many people consider broadband to be an essential service. So what do you use yours for? (more on broadband uses…)
The Which? scams story reporting tool has been running for little over two weeks. With well over 30,000 people contacting us, it’s clear there are many more still to come. Have you got a scam story to share?
In August the Competition and Markets Authority concluded its two year long banking inquiry, but the inquiry failed to adequately tackle unarranged overdraft charges. Now the Financial Conduct Authority has agreed to step in and review these unfair fees. So will this finally resolve the problem?
Several reports in the media seem to have been inspired by horror movies when describing the savings market in the aftermath of the Bank of England base rate dropping to 0.25% in August.