The CMA has issued its possible remedies for retail banking, but we’re not convinced it has gone far enough. So how would you improve banking for customers?
The Times reports that Met Police Commissioner Sir Bernard Hogan-Howe has said victims of online fraud should no longer be refunded by banks if they fail to protect themselves.
Do you know your Isa from your elbow? No? Well you’re not really expected to, but your bank is…
A packaged bank account can save you time and money, providing you make use of it. But our investigation has found that complaints about the way these products are sold are on the rise.
With all the talk of new technology and how it will change the way we manage our money, it’s easy to roll your eyes and give in to innovation-fatigue. But should we embrace the future?
Our surveys have once again found that the big banks aren’t getting customer service right. Standards aren’t being driven up across the industry due to a lack of competition, so today we’re launching a campaign calling for better banks.
Made-up companies will go to extreme lengths to appear legitimate – as Charles discovered when he lost £269 paying for a dishwasher by direct bank transfer.
The European Commission is proposing a European market for financial services, allowing you to access financial products in other countries across Europe. The question is, do you think this is a good idea?
A recent report shows that contactless mobile payment systems in the UK have won the hearts of many. So are we losing our love for the PIN, or are we still a way off finding a secure alternative?
Are you overpaying for your travel insurance? A packaged bank account could be the answer.
Do you regularly switch energy supplier, bank or mobile provider? Or are you held back? Here’s Nick Boles MP on why the Government’s working to improve switching.
The Competition and Markets Authority (CMA) has made a number of suggestions to improve the current account market. But they don’t go far enough.
Are you satisfied with your bank or could it make changes to improve the service you get? We think banks have a lot of work to do, so we’re calling on the regulator to take action…
Scams against older people are on the rise and there are a number of reasons why they can be at greater risk. But how can we protect them when it’s so easy to be taken in by scammers’ elaborate ploys?