Five years since our super-complaint to the regulator highlighting the risk to consumers from authorised push payment (APP) scams, victims are still being let down.
Posts tagged with "banking"
After an initial plodding response, Monzo refunded a fraud victim in full. Here’s how we helped, and why banks have a responsibility to protect your money.
We’re today hosting a follow-up summit to ensure cash remains a viable method of payment. We’re also launching our Cash Friendly Pledge – here’s how it works.
Varying timeframes of commitments to two vital industry cash schemes underlines the need for government action. Here’s why.
We’re urging the UK’s eight largest retail banks to publicly commit to maintaining cash. This is my open letter to each of them explaining why.
Getting your money back after a bank transfer scam shouldn’t be a lottery with less than a 50:50 chance of success, says Gareth Shaw.(more…)
SMS scams, commonly known as ‘smishing’ have been around for a while, but it looks like they’re getting more sophisticated. Have you received one like this?
How’s your bank been dealing with the coronavirus pandemic? Do you have the support you need? The Which? Money Helpline wants to hear your experiences.
We were contacted when a member of the public spotted unauthorised transactions on their card. But what are these mystery ‘social score’ payments?
Today Which? is submitting our report to the Lending Standards Board, sharing the experiences of consumers who have lost out to authorised push payment (APP) scams.(more…)
Is this the perfect time to do some financial spring cleaning? Here’s why it’s always a good idea to check on accounts that the banks describe as ‘dormant’.
We were contacted after an alarmed member of the public had £30 taken from a shopping account they had previously closed. Was it a scam? Here’s what happened.
The coronavirus pandemic is expected to trigger a significantly deep recession. How could it affect your finances, and when might the economy recover?
A suspicious phone call followed a halted bank transfer for this member of the public. Here’s why you should always be wary of unexpected contact.