Tesco’s new Price Promise automatically compares prices with its rivals, instantly giving you a coupon if your basket would’ve been cheaper elsewhere. Will it really help ease the strain on your supermarket shop?
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Since June 2011, Asda has been in trouble for accidentally charging its online customers twice for their shopping. The issue continues to rumble on, although Asda says the end is in sight. Have you been caught out?
Over a year ago, we reported that some Asda customers were effectively being charged twice for their online shopping, with some incurring bank charges as a result. So why hasn’t Asda put this right yet?
Asda announced this week that it’s cutting down on bulk-buy offers such as ‘three for the price of two’ and ‘buy one, get one half price’. Would you like to see other supermarkets do the same?
Yes, you heard that right. As Watchdog uncovered, some online shoppers are getting a nasty shock after their Asda order arrives and funds in their account mysteriously plummet. Will it stop you shopping online?
When you think about great customer service, Asda and Tesco might not be the first names on your lips, but when it comes to mobile phones they seem to be leading the way. How does your mobile provider rate?
From underfilled vitamin tubs to a biscuit packet that weighs 10 times more than an identical product, we’ve found some crazy examples of overpackaging. But who’s responsible for cutting back?
Tesco has been foiled for apparently raising prices on certain items just before reducing them for a price promotion. So are ‘price checks’ helpful in keeping shopping costs down or do you say BOGOF to it all?
Asda’s dating site claims that supermarket dating is ‘where it’s at’. But after a quick try, it’s fair to say that I’m a little cynical. Is this just another ploy for supermarkets to take over the world?
In what is perhaps a predictable move, Tesco has now launched its own price promise – to be cheaper than Asda or get ‘double the difference’ back. But will it clinch victory for Tesco in the supermarket price war?
Asda’s new price-comparison guarantee certainly sounds tantalising. If your shopping basket isn’t at least 10% cheaper than its rivals it will refund the difference in shopping vouchers. Will you be giving it a go?
Q: When does Which? disapprove of retailers offering consumers quality guarantees? A: When the ‘guarantee’ is worse than the rights consumers have anyway!