Do voice assistants, such as Amazon Alexa and Apple’s Siri, make our lives easier, or do they add unneeded frustration? Our guest author Lady Janey investigates…
A member asked for our help when a fraudster hacked into their email and Amazon account, and racked up a £4k bill… (more…)
The non-food arm of Tesco’s online offering, Tesco Direct, will cease to exist from 9 July, but will you even notice that it’s gone? (more on Tesco Direct closure…)
Imagine walking in to a supermarket, picking up a sandwich for lunch and walking straight out again. No queuing up to pay at the tills. Welcome to checkout-free shopping, says our guest, Hannah Jolliffe. (more on checkout-free technology…)
This question might not be as straightforward as it appears. Customer loyalty is big business – but do the likes of Tesco and Amazon always deserve our devotion?
‘Sorry we missed you!’ Four words that never fail to sour the contented feeling of getting home from work – so disappointing. But is Amazon Key the safe alternative?
A leaked government email has revealed a strange suggestion to replace the European standards mark that indicates if a product is considered safe by the manufacturer. Instead, it suggests using Amazon reviews – what do you think of this idea?
We’d all like a washing machine that did the ironing or a vacuum cleaner that walked the dog. But do we really a need a music-playing smart hub, particularly when it adds so much to the price? (more on smart hubs…)
A Which? member was signed up to an Amazon seller plan he didn’t ask for. But would you know what to do? (more on phishing emails…)
It’s a sci-fi fan’s dream, isn’t it? Having a computer than can talk and do things seemingly beyond the power of its small microchip within – like a flatmate without the extra mess.
The newly launched Amazon Dash service allows customers to order favourite items at the push of a Wi-Fi connected button. But is this convenience service a step too far?
Thanks to online shopping, you can now buy pretty much everything you want without stepping out of your front door. But could you one day buy everything you need without even clicking out of one website? (more…)
It’s that time of year when we’re all tempted by the ease and convenience of ordering from Amazon. But would you be happy to order your Christmas food shop alongside your Christmas presents?
Members of the public have been urged to be aware when buying seeds online. Some retailers on eBay and Amazon have been selling potentially diseased seeds that could have a major impact on UK biodiversity.