The government is proposing making it cheaper for airlines to disrupt UK flights. Here’s why the regulator needs greater powers, and why we need an aviation ombudsman.
Posts tagged with "airport"
A couple were left stranded during the first wave of the pandemic, but airlines have a responsibility to pay to get you home. Here’s how we were able to help.
Widespread cancellations of flights and holidays have left many people helpless, and in some cases stranded. We’re launching a 10-point plan to maintain consumer trust.
Troubled regional airline Flybe has gone into administration and has cancelled all its flights. Have your plans been affected?
The coronavirus outbreak is causing disruption to international travel. Has it affected your plans? We explain your rights.
Last-minute negotiations to save Thomas Cook have ended in failure. Are you affected?
When a flight cancellation almost ruined a member’s weekend, he visited our site to find out how much he was due. Here’s how we were able to help.
With aviation such a large contributor to CO2 emissions, what viable method of transport could replace it in the future? Is Hyperloop a possible solution?
Is access for disabled travellers really improving? The BBC’s Frank Gardner says the fight for fair access continues. What are your experiences?
We helped a member get her money back after an airline refused to refund the cost of her replacement items…
Customers who had their flight cancelled last minute aren’t receiving the compensation they’re entitled to – it’s just one reason we’re demanding auto-compensation for all air passengers.
With the school holidays firmly upon us, many will be jetting off abroad – and leaving their cars parked at the airport. But why is the process often so expensive – and sometimes stressful?
If you have, you’re not alone – but frustrating waits at car rental desks vary greatly between companies. Our new research reveals all…
TV chef James Martin came under fire on Twitter last weekend, after a customer branded a cheeseburger at his Glasgow Airport restaurant ‘truly awful’. Why is airport food so often disappointing?