Has your supermarket delivery arrived with fresh products approaching their use-by/best before date within just a day or two? If so, we’d like to hear from you.
Online supermarket orders have surged for obvious reasons throughout the pandemic – hundreds of you came to Which? Conversation in April last year to report difficulties securing a slot for your grocery shopping.
Fortunately the situation has eased considerably since then, but with online deliveries still preferred by many as restrictions gradually ease, it can be frustrating to receive your order only to find that half the items are approaching their best before/use-by date extremely quickly.
Short shelf lives
@sainsburys how is chicken with a best before date of today not classed as a shorter life product? If we'd have known in advance we could have rejected when it was being delivered. pic.twitter.com/uWzgLUcIT4
— Rob Orchard (@RobOrchard) April 15, 2021
We know that the Twitter user above is far from alone, with many disgruntled customers sharing photos of items with short best before dates on social media.
I’ve heard from Which? staff the last few days who have had the same issue – some told me they had to re-think their entire week’s shop due to so many fresh items expiring in such a short space of time.
Over to you
So the question is: has this happened to you? I’m especially keen to here which items are expiring, how soon you have to use them, and which supermarket you ordered from.
Do you think supermarkets should do more to let you know which items are approaching their use-by date before you order? And are there any stores that are doing a good job?
Let me know your experiences in the comments.