It’s been three months since Marks and Spencer became available on Ocado. Is it still a draw, or are you shopping online elsewhere?
To much fanfare at the start of September, Marks & Spencer products became available for delivery on Ocado, ending its long-standing arrangement with Waitrose.
At the time shoppers were told that not much would change – Waitrose products would have an equivalent available from M&S.
Which? research also demonstrated that people would save money – spending £2.74 less on M&S-branded products than they would on the Waitrose equivalent.
So a different brand, but a similar shopping experience. Three months on though, is this still the case?
Price and selection may vary
There seems to be a difference between M&S and, well…. M&S. Back in October, shoppers noticed how prices on some M&S items were different in store than on Ocado.
In addition to price changes, community member Alfa says she’s noticed the selection on Ocado appears to have changed as well. She told us that some brands have disappeared, while others have been replaced.
She’s also noticed some M&S products increased in price after three weeks. Alfa’s now decided to get a regular Waitrose delivery once a month alongside Ocado in order to account for some of her regular products not being available.
Still delivering for you?
If you’ve shopped with Ocado before, how has the M&S changeover been for you? Has it been a positive experience to get M&S products delivered, or have you started looking at alternatives from other supermarkets?
Ocado was a popular option for many who shopped for groceries online during the spring national lockdown.
When we asked back in July though, most of you told us that you’d be returning to the shops when the pandemic eases.
Now that restrictions are somewhat easing depending on where you live, have you been continuing to shop for groceries online, or have you been returning to the shops?