Dear Nadine, please protect us from online scams

Scammers are criminals causing untold distress on vulnerable people. Why should they be allowed to continue? Everything possible should be done to stop them. Wither it’s by phone or internet they should all be held accountable

It’s a no-brainer to stop criminals operating in all areas and on-line (where one can’t see the product) is the most important. Ad scams should definitely be added to any legislation aimed to stop criminal activity and the punishment should be severe.

I agree that everyone should be able to go online and choose a product or company and feel safe there should be a department that protects this just like Trading Standards does offline. Many older people do not understand totally what goes on online, even if they manage to use it and trust what is said on it and these are the people who generally get hacked or scammed. I do report anything I see, but at 62, even I get conned sometimes, and these people must be found and punished and made to pay financially which would pay for the department I suggest. We need to be able to shop online just like shopping on the high street and feel safe.

Please take the scammers of its in safe and it is not fair on any of us . Thank you.

Just getting buy is difficult enough without being scammed as well

Scammers need to be stopped. They make life a misery and Nadine Dories has a duty of care to the public in her position. Social media giants think of the money and attention only and don’t care the harm they do

On line is an unsafe environment you only have to google search for a basic service like passport or driving test and you see services which charge extra fees for basic government services right at the top of the search like they are the official service it should not be like this on line constantly having to be wary Google should be ashamed of promoting these scams and be accountable.

Absolutely fed up with calls which are obviously originated abroad, but displaying a UK telephone number. Equally annoyed with either scam calls or sales calls purporting to be (typically) from our “local energy advisor”.

Scams are getting so sophisticated its easy to see how ANYONE can be taken in and we all need protection.

I am pleased to hear that scam ads are now included in the Online Safety Bill, but my understanding at present is that this may not include third party sites. I believe it is important that all scam ads are included.
Scammers are increasingly clever and can trick even the most careful of people, but those with learning disabilities or the elderly who are not so confident with online contact, are especially vulnerable.
I agree with a previous comment, we ALL need protection.
The safeguards and laws must keep pace with technology so the scammers (aka thieves) can be brought to account.

I am definitely behind the Online Safety Bill, as last year I was scammed by a Bitcoin txt and some face book adds, I ordered things for Christmas presents from the Face Book adds and nothing came. I had trouble getting my money back for some of them as I had to go to my bank and show them what I had ordered and what I received, or not! It was embarrassing and humiliating to think that I had got scammed through an advert that I thought would be safe, as one of the orders were from a so called reputable company but the add was fraudulent and I didn’t see it at the time. so I think the Apps that we use should be held accountable for not checking these adds in the first place.

After being scammed by crooks advertising Amazon share investments on MSN I have had to contact MSN (very difficult) to make them aware of two other fake Amazon share adverts. Why are MSN Aiding and Abetting criminals by allowing these ads to be promoted on their platform?