Why I’m ditching cashback sites like Quidco

I’m sure you do what I do and only buy something you were going to buy anyway, so that the cash back is just a nice added bonus. Unfortunately it’s an unregulated industry – maybe this will change in the future? I’ve signed up with http://www.nobraina.co.uk recently – they’re new and I wanted to see if they’re any better than the likes of Quidco – time will tell!

Personally, I had an amazing experience with Quidco, all of my transactions got tracked and paid back expect one with BT Broadband, however, I submitted a claim and waiting for the result. Today, I just bought phone through them, and guess what, the transaction got tracked in less than an hour. Overall, Quido has paid me a total of £220 since I started using them about a year and a half ago. Yes, some transaction take 4 to six months, however, I was going to pay the money anyway, and I consider this cash back like extra bonus. I believe this delay is caused by the merchandise, because they need to make sure that you don’t claim the cash back and run away. For instance, if the cash back was immediate, anyone can buy a car insurance today, get the cash back tomorrow and then cancel the next day isn’t?. That’s why I think the delay is justifiable. I also tried TopCashBack but just loved Quidco and continued with them. Be aware that they deduct £5 annually rom your cash back where TopCashBack don’t.

I never had an issue with Quidco personally and have made a lot with it.

quidco is a very bad site to deal with, when your order don’t track.
they answer with auto response to questions that need an answer by a person,
links they provide in their answers don’t work, you need a person to read what you post.
they the support team answer with “use link as advised by another support member”
when told that link don’t have anywhere to input the order number…

Every 6 months or so I write to Which? Asking if they’ll consider investigating cash back schemes. The law seems so unclear about who to pursue if things go wrong. Are promises of cash back covered by the ASA for instance? Who is the agreement with? The supplier of the goods or the cash back company? How do you avoid pitfalls etc?
Take for example my recent gripe. Having been promised 10% cash back on a TV worth over £500 by Currys , I received an amount equivalent to 1% from Quidco 2 months later. I have flagged this to Quidco who have advised that it will take 4 months for them to respond to my claim! Me thinks they just want me to forget about it. ( no chance)

imutual is a site I use, I resigned from Quidco, did not like them nor their “admin fee”.

imutual is another 100% cashback site, unlike the “big 2” it charges no annual fee for superior service and perks.

It has a very active forum, and unlike the Topcashback, it has a useful daily (also known as recurring) offer section that a lot of us do in addition to any cashback for the rare purchases us skinflints make!

At the moment it is about 45 pence a day, or £12 to £13 a month, paid to PayPal or BACS, no Amazon vouchers as a redemption option yet.

The more I use Quidco, the faster the payments are. I am now a “graduate”, and payments are really fast, like four weeks. I have had a couple of transactions declined, but this has always been due to the retailer, not Quidco. I also get full responses to my enquiries, something that didn’t happen right at the beginning. It seems that Quidco give a better service for high users. Overall, I am very pleased with this extra cash at no cost. I only buy via Quidco if the price is cheaper, regardless of the cashback offer because there is no guarantee the retailer will approve the transaction, even if tracked. The “terms and conditions” of each retailer are different and I learnt that i must read it before each purchase. Some retialer don’t give cashback if you pay via Paypal or Amex. Most don’t pay if you use another voucher, even free delivery vouchers.

I’ve never had a failure to get cashback. Some, like the AA or RAC can take 6 months but they pay up in time. Delay is due to the supplier verifying the purchase before paying Quidco, they pay out after this. I have over £300 of cashback which is 12% to 15% of purchases.

I have been complaining to Topcashback for over a year about missing and failed payments on nearly EVERY thing I put through. After going onto MoneySaving xpert forum, a “representative from TCB” said to check Adblock and disable it. This worked fro precisely one week and then back to NO cash again. TCB use the excuse that their “affiliate company” is chasing it. A good cop out. I have had 90% of my purchases not recognised yet all my settings are correct. I have even contacted the offices of the Actual stores to make a complaint. This only worked with House of Fraser – all the others denied knowledge of any of it.One company said I had returned furniture that is actually sitting in my bedroom! I do not give up so am continually onto TCB, the MSE forum and now I am searching out who the affiliate companies may be. Watchdog may also get a call. No , I am not obsessive but principle tells me that someone is making a fortune out of this and it is not us. If I can do my bit to stop it , I will, I just wish there was a governing body like FOS who could take this on.

I may have originally been in favour of quidco, but like you I’m losing my loyalty to them. My reason being they tend to block negative reviews of retailers. They list one insurance company as paying up between 3-6 months and both times I’ve used them its been longer than 6 months . And both times I’ve left a review pointing that out, Quidco have blocked it.

All my transactions have tracked but I have not received a penny. I opened my quidco account in Febuary this year and began using it to click through to retailers. I have a total of £161 in cashbacks owing. 3 of them are now officially delayed.

I use Quidco and have had success with the majority of purchases. I am currently pursuing a claim for a Quidco link to an online betting shop that I used for the Grand National but I half expected a problem because it didnt have any reviews and is registered outside the UK.
For all the main insurance and utility companies the cashback amounts are good and the purchases have always tracked. It is always worth reading reviews from others as this is often a good indicator of the likelihood of success.

As a follow up to my comment above, I have had £1220.00 in cashback since joining and have sometimes had to wait up to 6 months.

Very poor tracking on purchases. Support advise that other cookies are stronger than theirs so the cashback goest o other sites. Not worth the bother.

Yes i would say its worth it. I do alot of shopping online and always use quidco to get cashback from the shopping i would do anyways! its like free money i love it!

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I am using quidco since 2010. first few years, all my claims were processed successfully. recently in past 1 years, nearly three transaction were not processed. When I raised claim quidco put a blame on their clients. e.g. carephone warehouse (twice), EE. Someone mentioned it is free money anyway but in my case, the cashback made huge difference. The cashback 50£, 35£. Without this cashback, I would have selected another provider still paid slightly lesser than without cashback. I am not going to belive quidco going forward. My decision will be based on whoever gives without any cashback offer.
I used topcashback for few months and none of my claim (nearly 4) processed successfully so in my opinion if I need to select between two, I will go for quidco

I have used Quidco for a couple of years and at first paybacks were reliable.
Now this year I have had two declined or not paid, for no reason.
I have had to really push and push the quidco support team to start to do anything about it.
Still not been paid the over £60 owed me, and bearing in mind the amount of time and hassle ….. so far, I’d advise against them.
Just search for the cheapest deal, pay and forget. You don’t want to have to wait months and then at the last minute have to start to fight for what they owe, you do you?

Months waiting for Cashback.. insurance, Sky whatever it is it is the biggest con. Do not be fooled people.
Telling us to wait and wait.. been several months now!

Is the legal side of cashback which has been tracked but not being paid is still a mystery? If a cashback site advertises something on their site and fails to honour it, surely that is illegal? (Much the same way as booking a flight through a booking agent, the contract lies with the agent and not the airline) Comments are on here dating back to 2013 asking that question but I can’t find an answer?

impossible to get hold of and constantly hide behind payment being processed or its a supplier delay in paying me. waiting since may for them to pay all my quidco from sse .I will never use them again .

I cannot get the money that has successfully tracked and confirmed. It is a scam. The time I’ve spent pursuing this should be charged to Quidco at minimum wage,.. then it might be worth it. Otherwise stay clear.