/ Money

Scam warning: fake Halifax SMS text

SMS scams, commonly known as ‘smishing’ have been around for a while, but it looks like they’re getting more sophisticated. Have you received one like this?

12/10/2020: Fake Halifax texts increase

We’ve noticed a sharp rise in the number of people reporting fake Halifax SMS texts to us in the last few weeks. Here’s a new example:

Following the link will take you through to a fake website which will attempt to steal your username and password:

If you receive a suspicious text message from Halifax, forward it to its fraud team on security@halifax.co.uk

Not sure if the message is genuine? Contact Halifax via its official channels.

And, if you do think you may have given sensitive information to scammers, let the bank know immediately.

17/07/2019: Fake SMS warning

I’m not a Halifax customer, but when I woke up and saw this text one morning the other week I did have to stop and think about my accounts for a second – what’s going on here?

It is, of course, a scam SMS, but it’s one that can grab your attention, and one definitely worth warning others about.

We’ve covered these ‘smishing’ scams before – most recently last year with examples purporting to be from Santander, Natwest, and another from Halifax.

But in none of the examples from our story was a name used to really grab your attention. That’s what makes this one stand out and, in my opinion, pose more of a threat to vulnerable people.

These smishing texts are designed to convince you to hand over your personal details, pay money or download a virus.

We’ve made Halifax aware of this scam SMS. We’ll be publishing its response here as soon as we receive it.

How to deal with scam text messages

The personal data aspect to this one, however small, is a concern, but I’m not overly worried about how this information was accessed.

After all, my full name is out there online on a variety of different platforms, including this one! But the way in which it’s been tied to my personal phone number and used in a scam attempt is slightly more disconcerting.

If the same attempt had landed with a more vulnerable person with a Halifax account, a scam like this could well prove successful.

You should always be wary of unsolicited texts. If you’re not sure, get in contact with your bank via the genuine means of contact on its official website – do not respond to the SMS itself if you’re having any doubts.

Tips on how to spot a scam and reporting one are also available on our Consumer Rights pages.

Have you received a scam text like this containing your name? Did it purport to be from Halifax, or was the name of another bank used?

Comments
Eileen says:
4 January 2021

Text message received yesterday Sunday 3 Jan 2021 just before 8pm! Had to look twice as I do bank with Halifax, but knew it was a scam as sent from a personal number +44 7919 657518. You have successfully paired a new device to your banking. Please visit……etc. Will report it.

Helen Glew says:
5 January 2021

Text message received this evening – 05/01/21 at 19:12 from +447932431210.
HALIFAX: A payment was attempted from a new device on 05/01 at 16:45
If this wasnt you please log in and cancel via
https://payee.dev/halifax

Can’t get through to the bank by phone to check, but no payments have been attampted and nothing is pending.

My wife got an SMS text today. It came from 07796515017 (yes, 11 digits!)
It said:
“HALIFAX: A payment was attempted from a NEW DEVICE on 20/01 at 11:44. If this was NOT you, please visit: https://reset-payee-online.com/halifax.
I did not try and go to this website just in case, but when I tried to report this to security@halifax.co.uk , my e-mail bounced back with a message that it was a dangerous e-mail – I think one of your other correspondents had a similar experience.
[Moderator: this website appears to be a scam website. We’ve retained the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

Text message received today 20th Jan 2021. at 9.16pm. From an unknown number? 77376902290. Halifax reporting I had successfully created a new payee. I don’t even hold an account with this bank. Since I am elderly and don’t really understand, I followed the link and was sent to the dodgy website just like the one shown in this forum. I will report it to official Halifax bank tomorrow?

I received a slightly different message saying “You set up a new recipient Mrs K Adams on 25/01 at 17:54 from you HALIFAX online banking. if this was not you visit to cancel recipiententcancelled.c o m”
funny thing is how accurate they are getting day by day, but in my case dont know any k
K Adams. halifax said to report to securty…. email and i recived an email saying this is a scam not sure now lol

number was +447879670587 weird number

Mary Blair says:
31 January 2021

K Adams is a popular person. I got similar one today and only just set up internet banking. How the devil do these people get you mobile number in first place and strange how I only set up and few days later get text. I think something needs to me tightened up from banks end.

i receieved a message on 25 Jan : Halifax Alert: You have successfully paired a NEW DEVICE on 25/01 at 17:16. If this was NOT you, visit https://registeredevice.online/halifax

The phone the message was received on is my work number, I don’t use it for anything not work related but I have receieved maybe 6 of these scam messages

[Moderator: this website appears to be a scam website. We’ve retained the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

Just had a text saying:
Halifax Alert: You have successfully paired a NEW DEVICE on 03/02 at 20:14. If this was NOT you, visit https://review-device.online/halifax/

Didn’t follow it through and click the link as it stinks of scam and I’ve never seen a bank use capitals like an angry person shouting. Sites like this are always helpful to me (much like now) so thought I’d add this to put something back in the pot.

[Moderator: this website appears to be a scam website. We’ve retained the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

I’ve just received the same text message, this time directing me to ‘https://devices-error.online/halifax‘, the message was received from the following number +44 xxxxx. I didn’t follow the link, and hope something can be done to bring these sites down and track the individuals involved.

[Moderator: this website appears to be a scam website. We’ve retained the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

Rosie says:
3 February 2021

I have just received a similar scam message, taken a photoshoot and reported it to The Halifax.
I also received a weird email reply so have binned that unopened.

Peter says:
4 February 2021

SMS from +447904988895 You have successfully paired a NEW DEVICE etc,…… Immediately visit

https://blockdevices.online/halifax/

This was

I have just had 3 text messages to my mobile, saying HALIFAX ALERT, You had successfully paired a new device. message asked me to visit
https://registerbanking online . if it is not me.
I have not , and I have reported as scam calls.
There were 3 different numbers where text allegedly originated.
0790908930
07585845623
07880961112

just received a text halifax alert you have successfully paired a NEW DEVICE on06/02 at 14:47 if this was NOT you,visit https:// revoke-device,online/halifax phone no. +44 7535 581121

Derek Bloomfield says:
11 February 2021

Received this today:
LloydsBank: You have successfully paired a NEW DEVICE on 10/02. If this was NOT you, visit https://unauthorised-log-in-payee.com/
I did not attempt to reply using my mobile, but typed it into my PC. No page came up. tried phoning from house phone but no answer. Be aware.

O King-Goddard says:
24 February 2021

“Halifax: You have successfully paired a NEW DEVICE …”

This is my 3rd text message within the last week suggesting I need to gain access to my bank. its from a Mobile so quite suspect. I used to bank with the Halifax but not sure where the criminals are getting my information from, is it a leak? Who knows.

Greetings O King-Goddard,

As this seems to be a text message scam, my guess would be that the scammers may have your mobile number. But they might just send these messages to all the mobile numbers in a given range, to see who, if anyone responds.

Under current UK data protection law, if you are a customer or “data subject” of a company that suffers a data breach, they are required to let you know. But data breaches may also have occurred before that was a legal requirement or may have yet to be revealed.

Some websites can also check if you email address has been involved in a data breach, for example this one:-https://haveibeenpwned.com/

Jordan says:
24 February 2021

Received today

HALIFAX: You have successfully paired a NEW DEVICE. If this was NOT you, immediately visit: https://device-request.online/halifax/

[Moderator: this website appears to be a scam website. We’ve retained the text of the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

Elsa says:
1 March 2021

HALIFAX: You have added a NEW PAYEE on 01/03 via HALIFAX mobile banking app. If this was NOT you, visit halifax-authorised-payee-uk.com

Got this text from Halifax and I don’t even bank with Halifax…

shelley says:
1 March 2021

HALIFAX: You recently paired your account to a new device on 01/03. If this WASN’T you, please visit …
Got this today at 18;44 via text +447584988723. forwarded to Halifax security.
Knew this wasn’t right straight away – shame for people that do actually think they are real.

David says:
10 March 2021

Just had text from +447551546954 lloyds: you have sussessfully set up a new patee ‘ Mrs H Benson if this was not you please visit https://cancelpayees-digitalbankihg,com
Another SCAM be warned people.

[Moderator: this website appears to be a scam website. We’ve retained the URL to help you identify it, but we’ve redirected the link to our guidance on how to spot fraudulent website. ]

Tony says:
11 March 2021

I received the HALIFAX scam TX message today 11/03/2021 on my works mobile, dont even bank with them. Is so unfair for people, it is getting as can not trust any tx, email of any other communication these days. Shame on them!

Rich says:
17 April 2021

Same here but it was apparently from Santander saying, SANTANDER: A new device has been registered and payment requested to MR C JONES. If this was NOT done by you please visit: cancel-paymentrequest.com

ry says:
1 May 2021

Got one today Saying Halifax A new device has successfully paired onto your account on 01/05 if this was not you please go to http://onlinedevice-connect.com from +447767490569