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Scam warning: fake Halifax SMS text

SMS scams, commonly known as ‘smishing’ have been around for a while, but it looks like they’re getting more sophisticated. Have you received one like this?

12/10/2020: Fake Halifax texts increase

We’ve noticed a sharp rise in the number of people reporting fake Halifax SMS texts to us in the last few weeks. Here’s a new example:

Following the link will take you through to a fake website which will attempt to steal your username and password:

If you receive a suspicious text message from Halifax, forward it to its fraud team on security@halifax.co.uk

Not sure if the message is genuine? Contact Halifax via its official channels.

And, if you do think you may have given sensitive information to scammers, let the bank know immediately.

17/07/2019: Fake SMS warning

I’m not a Halifax customer, but when I woke up and saw this text one morning the other week I did have to stop and think about my accounts for a second – what’s going on here?

It is, of course, a scam SMS, but it’s one that can grab your attention, and one definitely worth warning others about.

We’ve covered these ‘smishing’ scams before – most recently last year with examples purporting to be from Santander, Natwest, and another from Halifax.

But in none of the examples from our story was a name used to really grab your attention. That’s what makes this one stand out and, in my opinion, pose more of a threat to vulnerable people.

These smishing texts are designed to convince you to hand over your personal details, pay money or download a virus.

We’ve made Halifax aware of this scam SMS. We’ll be publishing its response here as soon as we receive it.

How to deal with scam text messages

The personal data aspect to this one, however small, is a concern, but I’m not overly worried about how this information was accessed.

After all, my full name is out there online on a variety of different platforms, including this one! But the way in which it’s been tied to my personal phone number and used in a scam attempt is slightly more disconcerting.

If the same attempt had landed with a more vulnerable person with a Halifax account, a scam like this could well prove successful.

You should always be wary of unsolicited texts. If you’re not sure, get in contact with your bank via the genuine means of contact on its official website – do not respond to the SMS itself if you’re having any doubts.

Tips on how to spot a scam and reporting one are also available on our Consumer Rights pages.

Have you received a scam text like this containing your name? Did it purport to be from Halifax, or was the name of another bank used?

Comments

I got a variant on this one 3 days ago. Allegedly from Halifax, the scammers didn’t even bother putting the name Halifax in the scam URL… and I’ve never had any dealings with the real Halifax before 😉

Straight in the bin.

I received a similar scam texts allegedly from HMRC , Halifax , Lloyds etc..
Not sure if you familiar with https://who-called.co.uk/
They have added a new section with really useful & clean real-time reports: https://who-called.co.uk/realtime-report/ It’s worth following!

Derek Fergusson says:
19 November 2020

Had a text saying new device had been paired onto my Halifax account click on a link (don’t click on the link or ring text number). Interesting I don’t even have a account with Halifax. Sent screen shot details to Halifax security email.

Philip Bramhill says:
22 November 2020

same message as Derek, Halifax account dormant for 6 years.

Haden JR says:
23 November 2020

Got this scam text today. Beware! Do NOT enter your details into the page this links to.

ALERT HALIFAX: There has been an unusual login attempt on the 23/11 at 12:36PM If this WASN’T you, visit http://www.halifax-securityteam.com

[Moderator: the link shared above appears to be to a scam or fraudulent website. We’ve kept the text of the website to help you identify it, however clicking on the link will redirect you to our advice on spotting such websites. Please use caution when browsing, especially should the website ask you for payment or other personal details]

richard shepherd says:
23 November 2020

Got one, reported to halifax and told the text messenger so. Text me back wit ha threat to watch my back. Nasty criminals using fake websites

Received a text stating that a new payee had been added and if this was not done by me to go to authorisemypayee.com which was a link in the text, probably to a scam site of a different name. Same approach as always – don’t click the link!

Reporter says:
26 November 2020

I got this SMSon my mobile HALIFAX:A transaction was attempted from a new device. If this was not you, cancel this immediately by visiting: https://verify-mydevice.live

I reported the number +44 7960621678 to Halifax on another phone.

[Moderator: the link shared above appears to be to a scam or fraudulent website. We’ve kept the text of the website to help you identify it, however clicking on the link will redirect you to our advice on spotting such websites. Please use caution when browsing, especially should the website ask you for payment or other personal details]

S Hughes says:
26 November 2020

Received text Halifax confirmation A new payee (Mrs A Marshall) was set up via the Halifax mobile banking app on 19:19 26/11/20 if this was not you visit: https:/./.Halifax-payee-sec.com

I received a text message this morning from Halifax on a personal number so I knew it was fake they didn’t put my name on it they said a new payee had been added to my account and if it was not me to click on below I didn’t do that I reported it and sent a picture of the fake text it’s wrong people do this I’ve been receiving a lot of fake texts every few weeks to banks I don’t have accounts with so I know there fake

Sarah says:
28 November 2020

I’ve just had a text today supposedly from Halifax (who I don’t bank with) saying my request to pay Mr A Adams was successful but if not recognised to click on a link to verify. Have forwarded to Halifax fraud team.

New variation…from Halifax saying they need to verify money they have received from my current account (which is not with Halifax). I sent a copy to Halifax’s security dept, as they request on their website, and it bounced back saying Halifax’s server was full! Hopefully that will at least encourage them to track these *** down!