How do we tackle extortionate unarranged overdraft fees?

This is a disgrace, the bank’s should be made to pay so much back to their customers. It’s as bad as the ppi that had to be paid back. Banking services are expensive enough! They charge enough as it is to look after OUR money, then give us a limit on how much per day we can draw out.

Overdraft fees should be linked directly to the published RPI or similar criteria. This would make assessment easy…..and force the government to publish accurate figures that reflect reality

I have decided that banks make money out of normal high street people by trying to get them into debt. There are many ways they do this:- they have introduced contactless cards (which will allow you to go into overdraft oftentimes), they have accounts which allow themselves to go into unagreed overdraft unless you specifically ask for a blocked account and they have these mysterious mini-statements which lead you to believe you have a certain amount of money in your account which if you use it places you into overdraft.
I am convinced the `normal’ customer is more of a nuisance to banks unless they can get them into debt with them, and then they can apply the extortionate charges, strange interest periods which seem to overlap so they can swipe a bit more out of your account when you thought it was all over when you least expect it. They are cowboys. But maybe that was the way it always was with those who hold the purse-strings!

I believe that banks in general take a very arrogant attitude towards their customers and seem to believe they can do pretty much do what they want with impunity, falling on customers in financial difficulties like buzzards.
In my oppinion the first thing that needs to happen is that parliament needs to pass laws to control what charges banks are allowed to make and determine a universal maximum scale of charges for the various things which banks are allowed to charge for.
The banks must be legally obliged to agree to adhere to these maximum charges and if they don’t or are found to have on occasion to have exceeded these charges then the government must apply pre-determined heavy fixed penalty daily charges on the banks until they comply or for the number of days for which they have not complied. These penalties should be automatic and could possibly be claimed through the revenue system so that the banks could be prosecuted through that system if they do not pay.
Until bank charges are controlled by law the offending banks will continue to see their customers who occasionally and often accidentally go into the red as cash cows who they can exploit and bleed continuously like the legalised loan sharks which many of them resemble.