/ Home & Energy

Do you really need a Dyson?

Thanks to Kazuhiro Keino on Flickr for the image.

Our research found that if you’re a Which? member and have a bagless vacuum cleaner, there’s a 75% chance it’ll be a Dyson. But my question is – do you really need a Dyson?

Named after the man who invented the bagless cyclonic vacuum cleaner, Dyson vacuums are instantly recognisable and one of the best selling UK vacuums.

Much to the delight of dust vanquishers everywhere, the Blighty based company released its new generation of Dyson vacuum cleaners earlier this year.

These new-to-2012 models boast a range of smart sounding features, including their refined ‘radial root’ cyclone technology which, according to a recent Dyson advert, ‘captures more dirt than any other cyclone’.

Dabbling with Dysons

Dyson’s new cylinder vacuums are the first to benefit from patented ‘ball technology’, making them easier to shift about. Many models now have added floor heads that automatically adjust to suit the type of surface they’re cleaning.

So it may surprise you to learn that of the six 2012 Dysons we’ve tested so far, only one has been given a Which? Best Buy. We currently have 20 vacuums that have made the Best Buy grade and only three of them are Dysons.

So why aren’t they doing better? While we can’t reveal our test results here, we can tell you that ball technology does not seem to have much impact on their manoeuvrability compared to non-ball vacs. And despite Dyson putting the motor inside the ball, it seems that noise still remains an issue.

Additionally, some Dyson vacs have also been known to struggle with pet hair compared to competing models.

You and your Dyson

Considering the number of Dyson vacs we’ve tested, our current conclusion is that they’re good, but most of the time there are better options available. That’s a sobering fact to consider when you’re squaring up to Dyson’s typically premium-sized price tag.

But given how well they sell, it’s fair to say that Dyson is a brand that inspires fierce loyalty (as well as a number of copycat designers) . But do you love your Dyson, or would you consider looking elsewhere?

Are you a fan of Dyson vacuum cleaners?

No - I think Dysons are over-hyped (45%, 447 Votes)

Yes - I think Dysons are the best (30%, 295 Votes)

Maybe - I might be a fan if Dysons were cheaper (25%, 253 Votes)

Total Voters: 1,007

Loading ... Loading ...

Reading the comments here I wonder if Dyson have quality control problems? My Dyson is around 10 years old, the only thing I have replaced is a worn out brush bar, some friends who have children or pets with long hair seem to have problems with theirs.
I also use my Dyson in my workshop vacuuming sawdust and shavings, it has also been used when I have been doing building renovation for collecting plaster dust and other general building debris, I have 2 industrial style bagged vacuums, both with 30+ litre bags which always need emptying long before they are full as the dust simply reduces the level of suction to the point where they won’t pick up anything.
I would agree that emptying the canister is best done outside, I wash my foam filter about every 6 months or so.
I would also agree that the original metal bodied Hoover Junior is a hard act to follow.
Since my wife traded it for a new plastic Hoover most before the Dyson only lasted a couple of years (3 upright Hoovers, 1 Hitachi, 2 Panasonic)
I also notice that most of the Best Buys are not exactly cheap either.
I have a Henry, (which I have never seen you review) and with a new bag is very impressive for the price, but with my continual abuse by using it in a more industrial environment as well as my house, the cost of new bags becomes significant


You could well be right about QC peter t and also, even though I’ve never had a Dyson so I can’t speak form experience, I would be very surprised if moving the manufacturing to China had not reduced the quality and reliability.

A friend of mine works at Marks and Spencer. He seems to think that the majority of other clothing retailers don’t actually do ANY QC on their own brand products on the basis that they cost so little to buy in that when an item is faulty it can be replaced or refunded with insignificant effect on profits. I wonder if there is any similarity in ‘white goods’? Certainly the retails price of most ‘white goods’ these days seems to be a work of fiction compared to what the (often shoddy) components will have cost. Might also explain the extended warranties which are so often added (like Dyson’s)?


Hi Peter t,

Henry vacuums are made by Numatic and we currently have reviews for eight of their vacs:



The Henry hoover is excellent. Many shops have them for their durability and the fact that (on the red one at least) the lead is really really long.


My mum’s Henry is still going strong! Such a great little vacuum, though isn’t so easy to balance on stairs.

BTW as one of our new regulars Mose, why not upload an avatar to make you more recognisable in our community. You can upload a picture here https://conversation.which.co.uk/your-account – if you haven’t registered, you can do so here https://conversation.which.co.uk/register . Look forward to seeing what pic you choose! 🙂


Dyson vacs started off as distinctively different, with bright colours. That combined with effective marketing has encouraged many people to part with a lot of money.

Numatic has converted a commercial vac into a product with widespread appeal simply by giving it a name and a couple of ‘eyes’, followed by some cosmetic changes such as giving the cover round edges.

I’m glad that Henry has a lesser known brother called James. That will ensure that Dyson is unlikely to inflict a Dyson James on us. 🙂


Here’s something that tricks many people into believing bagless are “better”: the dustbin of a bagless vacuum will appear to have picked up more dust and dirt. The vacuum pressure in a bagged vacuum seems to compress-out all the air from the dust and dirt, which makes it appear that the same amount of dust in a bag looks less than that of a bagless.

I vacuum my carpets, rug, doormats and vinyl floors etc. regularly and a dustbag can last me at least 9 months, because I don’t change it until it’s becoming very full and only at that point do I notice the vacuum isn’t picking up the dust quite as well. Then I fit a new bag and the performance is powerful once again. A pack of 4 dustbags off Amazon UK only costs about £12 including the postage, which works-out at just £3 a bag and no dust anywhere. I must say since I’ve owned my bagged vacuum (3 years) that I hardly get as much dust indoors compared to when I used bagless vacuums, so my bagged Bosch is definitely picking up more dust and containing it.

Ava-london says:
9 September 2012

I own a dyson, and have done for many years. The adage that you get want you pay for could not more true. I neglected to register my dyson but after many years of owning one I had to loggon to the website to order a part.

Easy peasey lemon squeasy….. easy to navigate, there was a help line that was open on a Sunday and a helpful acessible person at the other end of the line. My part with me within 1 week and, the life of my dyson extended. Yhay!

The long term view is the one you need to look at. I am in my 40’s and simply cannot be bothered with saving a few quid and being treated like crud. Robert Dyas, dyson products and john lewis… luv em! Value for money is what is important.