Royal Mail has been experiencing delivery delays over the last few weeks as its staff have been affected by the pandemic. Has your post not turned up?
If you’re waiting on a long-overdue parcel from Royal Mail, you might be in one of the 28 areas that’s had Covid postal delays due to workers being off sick or self-isolating.
Royal Mail released a list of postcodes on Tuesday that are likely to receive limited service due to coronavirus.
Royal Mail publishes list of areas hit by delivery delays due to workforce being affected by the Covid pandemichttps://t.co/kVegoqfFMG
— BBC News (UK) (@BBCNews) January 12, 2021
Some have complained they’ve had to wait as many as three weeks for their post to arrive, while others were thankful to receive some belated Christmas cheer!
This has led to some concernt that vaccination letters may arrive late (please remember to watch out for scam attempts), but the vaccine deployment minister Nadhim Zahawi has said that the government is working with Royal Mail to prioritise those letters.
Your delivery rights
Though it’s best to be patient with post at the moment, you do have rights in some instances to ask for your money back.
If you paid extra for nominated-day delivery and your parcel doesn’t arrive on the agreed date, you can ask to have the extra money you spent on special delivery reimbursed back to you.
And if your parcel doesn’t arrive after 30 days, you can cancel the order and ask for a full refund.
Your rights are with the retailer you bought from, rather than with Royal Mail, so be sure to contact the store if you think you’re entitled to a refund.
Has your post been affected?
Has your Christmas gift still not arrived? Do you have a ‘next-day delivery’ parcel caught up with the delays?
Christmas cards still at large?
Whether you’re in one of the affected areas, or live in another postcode that’s experienced issues, let us know in the comments.