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Would you spend a lot of money on a mattress?

A good night's sleep

Did you know that in your lifetime you spend 200,000 hours in bed? It’s important to find the right mattress for you, but how much would you be willing to spend on a good night’s sleep?

To me, knowing that you’re going to spend so much of your life lying on your mattress means it’s worth spending more to get the best for you.

When it comes to bedroom buys, whether a mattress or pillow, I know that a lot of my friends have simply gone for the best bargain, rather than what will suit their body.

But to me, price isn’t such a strong consideration. A good night’s sleep is what really matters most to me, and getting the best mattress for you can make such a difference.

The mattress minefield

Mattresses are a bit of a minefield, however. Do you go for pocket sprung, memory foam, open sprung, latex or foam? Plus, some mattresses combine more than one type, such as pocket sprung with a memory foam topping. So what do all of the types mean for you and getting a good night’s sleep?

Even though my dad used to own a bed linen company, I wasn’t fully clued up on mattresses until I filmed our how to buy a mattress video.

So now I know what type would suit me best, and I’m armed with the right information to head to the shops and try some mattresses out. Don’t forget that actually lying and turning on some mattresses is key to choosing the right one. But the next question is, how much should I spend? Seeing as so much time will be spent snuggled on my mattress, it’s surely well worth forking out to get the best.

Best doesn’t have to mean pricey

However, looking at our latest mattress reviews from our lab, it seems the best ones don’t always come at a high price. But your chosen ideal mattress type could impact on this – the price for a Best Buy pocket sprung and Best Buy memory foam do differ by about £300, for example.

Generally speaking, pocket sprung and memory foam are more expensive than open sprung mattresses. But with open sprung you’re more likely to feel your partner turn in the night and are also more likely to wear out faster than other types. So I guess it’s a balance between what you know is best for you and what makes a great mattress at a great price.

But would you like to spend a lot on a mattress? Or are you happy to get the one that’s the cheapest, no matter the type?

What type of mattress do you sleep on?

Pocket sprung (54%, 234 Votes)

Memory foam (28%, 124 Votes)

Continuous coil/open coil (7%, 30 Votes)

Latex (6%, 27 Votes)

Other (let us know in the comments) (3%, 13 Votes)

Foam (2%, 9 Votes)

Total Voters: 436

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Comments
Member

I have had a bad back for a while now but have found great improvement after staying in some hotels including Premier and other accommodation depending on the beds & mattresses. After reading this thread I was relieved to find that I am not the only one pulling the bed apart in a hotel to find the make of the mattress! Anyway I have been searching for a new mattress for some time now (mine is a silentnight comfort about 5 years old with topper), and was thinking about a hypnos as used in PI. However, I also found that some John Lewis mattresses are actually made by Hypnos and have been trying to decide on one of these but find it difficult to find out in minutes in the store which firmness would be most comfortable but then again JL have a good customer service rating so if this is not the one I hopefully won’t have a problem but then again they are reasonable but not cheap so I was thinking of trying an Ikea foam to start with as then I wouldn’t be losing too much money if it wasn’t right.

Member

We bought a bed with a very expensive ViSpring mattress 5 years ago. It’s medium sprung with natural wool filling. It also weighs a ton which is usually if sign of quality. However both my husband and I agree we get a better nights sleep when on restless nights we have slept in one of the other bedrooms on cheap mattresses. Although it annoys me to replace the expensive mattress having a quality nights sleep is important. However laying on a bed in showrooms for 10 minutes does little to give you a true feeling of the bed. Maybe customers should have a 6 month return policy.

Member

You can return a john Lewis mattress after trying it at home if you don’t like it for no extra cost.

Member
kimchiswick says:
5 July 2016

I would not buy John Lewis, my husband and I had a terrible experience with them. They say yopu can return it withn 6 weeks of the sale, but the mattress delivery is only 8 weeks after sale! so we are now stuck with a mattress that is giving us terrible back pain, and John Lewis customer service is doing NOTHING to help us, after we spent £2800!

Member

We had our Vispring for just over year and the springs in the middle of the mattress are completely worn. Personally, this is by far the worst mattress we have bought

Member

KVL- well nobody can accuse you of being “downmarket ” I have seen US versions into many $1000,s and sold by prestiges companies . They used enclosed calico “pocket springs” in multiple form , although I notice a disclaimer in one website showing a cross-section of the mattress saying- quote- not all of our mattresses are “up to the same spec”. At the price , I assume you paid I would be straight back onto the shop you bought it from and the company itself ( England based ) as they certainly have a high reputation to uphold . In engineering terms it points to lesser quality of the steel springs and unless you weigh -30 stone or have kids constantly jumping on it you should have it replaced they have a lot to lose in the advertising world if they dont look after you–think RR motors=Vispring mattresses.

Member

I have only just noticed your comment, Kim. The sale is not complete until you have taken delivery so the time for remedial action does not start until then. I am surprised at your report of john Lewis’s response to your complaint. Have you been into a store to speak to a senior partner in the bedding department? I feel they would be more understanding and helpful than someone in customer service. It might now be too late to have the mattress replaced free of charge but they might be able to give you some useful advice and assist you in some way. They should at least examine the mattress and see if there is a manufacturing fault causing you pain. Check Which?s guide to the Consumer Rights Act.

Member
margaret says:
4 January 2017

Vispring have a lifetime guarntee on their mattresses – or so they always say? I believe
you can also change it too within a short period after purchase if it is too hard to soft.
You should be able to have it replaced. Trading standards also say what you purchase
has to be fit for purpose so you have that too? I would not let it go if I were you. Good
luck. M

Member
Steve says:
10 January 2017

Apparently there is a cost for returning large items that were delivered as a 2 man delivery.
They charge £29.95

Member
Barbara says:
21 August 2017

I@ve just returned a Dunlopillo Royal Sovereign mattress to John Lewis, within 30 days. They weren’t going to take it back because it wasn’t in the plastic delivery cover. After two phone calls, in which I explained that nobody keeps the plastic cover o and a second refusal from them, I mentioned the Small claims court, as there is nothing in their terms to say mattresses can’t go back —–and suddenly they were arranging a pick up date! I just paid £29, which is better than losing £1, 300! Keep trying—-they have to do something and don’t accept the first answer. Good luck!

Member
Sharon kirk says:
25 October 2017

Apparently not. Been back to John Lewis for the 5th time regarding a very lumpy /uncomfortable mattress that I purchased price £1500. Was told to try the mattress for 3 months – which I did. John Lewis have since sent a mattress inspector to my home to inspect the mattress from the company that make them. He’s report states mattress not faulty ?? John Lewis comment today “We do not exchange/replace mattress that are not proven faulty”. So much for customer satisfaction I must continue to sleep on an extremely uncomfortable mattress .. Causing back/hip/shoulder pain. The mattress was a Natural Collection 12000 pocket sprung (medium) .. Not cheap at £1500. Go to Ikea !

Member

I spent over £2000 on a top of the range Hypnos Mattress with a 10 year guarantee only to find that the mattress is sagging even though we turn the mattress 2 a year. I have been told by Hypnos customer services that, following a ‘technicians’ visit that this sagging is natural settlement and within tolerance and closed the case. I am very disappointed. I do not know what tollerances Hypnos use but the issue is so extreme I am almost falling out of bed. I am extremely dissatisfied.

Member
Mark Rumsby says:
12 September 2016

We had a very similar experience – a Hypnos mattress including a “solotex” topper for extra comfort. It was too soft and hence hot to sleep on, from day 1. Two and a half years later, it has sagged like yours to a softness totally unlike the mattress in the shop.

Member
margot says:
15 March 2017

I bought a 4ft. Hypnos pillow top alto divan bed, which cost around £1200.00. After a few weeks I began having unbelievable hip pain each night, so much so that I took pain killers before I went to bed. The mattress also started sagging in the middle even though I turned it on a weekly basis. After leaving feedback on the Hypnos Facebook page I was asked by Hypnos to send them a PM, which I did and was then asked to contact the retailer who sold me the bed..I contacted them, they sent someone out to look at my bed. He thought the sagging and loose tufts were unacceptable. Hypnos then sent out one of their reps who put a straight edge across the bed and said it was sagging by 4 cms and that the allowed maximum sag was 3 cms after 6 months, mine bed was 3 months old. After waiting for Hypnos to contact me as they said they would but didn’t, I left more feedback on their facebook page and within 5 mins someone telephoned me. They agreed to exchange my mattress, which they did after around 3 weeks. The centre section of the new mattress was so hard and felt as though it had a wooden box fitted into it.. I have persevered with it and after around 4 weeks or so it is beginning to soften up gradually.. I rotate the mattress weekly and am hoping that during the next few weeks it becomes more comfortable. I don’t recommend Hypnos beds and wish I hadn’t spent my hard earned cash on one.

Member

Hi
We have had the same problem with a hump in the middle of the mattress and that feeling of falling out of bed. We also had the bed inspected by an “independent inspector” after complaining to the retailer. The rather laughable report said that the bed was within normal tolerances and therefore they couldn`t do any more for us. We decided to do a little independent research of our own and discovered a firm called furniture reports (just google) and employed them to produce a proper report. Result, we now know that we`re not going mad. Ours is a very bad bed. We are now , with the help of a proper report in the process of recovering the full price of the bed(over £2500) and the cost of the inspection and report from our credit card company as a section 75 complaint. Do not give up even if you didn`t buy on a credit card. These independent and trusted inspectors can support your case to the small claims court if needed. Do not let these people get away with selling substandard products and then sending a chap with a piece of string and 2 beanbags to make you feel stupid. Good luck to you and don’t give up.

Member

p.s. the mattress is only 5 years old.

Member

Iain, you could ask Hypnos what the specification they use is and what degree of sag is within their tolerances. I cannot see a British Standard for other than flammability and suchlike.

Member
James says:
12 June 2016

Same for us with a Hypnos mattress, a technician came over too and concluded that the mattress was ok. Myself and my wife were wondering if it was our fault for not turning the mattress over enough.

Member
edward says:
23 July 2016

I have had two Vispring Herald Supreme each has lasted 17 years, and still had plenty of life left, I am 15 Stone but am hyper-critical due to a badly damaged back. I am looking for a replacement now and have examined all the quality bed/mattress’s for some weeks, as I was trying to reduce expenses, but I have concluded that I must purchase another Vispring. For example my first Vispring now 36 years old is still in daily use and my current Vi spring [showing no sign of sinkage, or fabric fade] is going to a good friend of mine who is delighted to take it off me and use it..

Member
Lynette Fowler says:
23 August 2016

Hi If you are still looking for a replacement Vispring – I have one for sale – it’s a 4’6″ and is probably a medium softness. My uncle bought it just over a year ago for over£1800 but had to go into hospital a few weeks after – he never went back to his own home so it has been in secure dry storage ever since. If you are interested I will confirm details – please make me an offer

Member

Hello Lynette, is your mattress still for sale please? If so, how do I contact you.

Member
lorraine says:
17 April 2017

hello do you still have the mattress?

Member
Stewart says:
19 July 2017

Without a doubt the best mattresses that money can buy, a true investment!

Member
Barbara says:
10 August 2016

Bought a hypnos bed for well over a 1000 pounds got a hump in the middle not long after we bought it even though turned it as stated. Technician came out and said the same as they seem to say to everyone its settlement of the fibres? Its a no turn mattress as well which is not ideal. Even have a mattress cover on now but can still feel the buttons! I am a side sleeper and cannot even sleep on my side now just keep rolling onto my stomach. Not had a good nights sleep for ages worst bed ever and its not even 2 years old. We will be having a new bed sooner than later don’t think it will see 5 years let alone 10!!!

Member

Yes Barbra not cheap beds , watched their video , very “syrupy ” . They might cost a fortune but as a down to earth ex engineer I dont like their springing called “pocket springs ” looking at them they seem too weak and are joined in two parts by a weak stretched coil . These springs are not logical in the engineering sense they are weak overall and that is why they need to be individually supported by what looks like synthetic fibre pillars . These pillars are the same idea that is used in cheap mattresses to save money in buying steel springs but the small print says they have a limited life cycle . I have spent decades going to household and antique auctions and I cant see past the old strong steel spring mattresses that last many decades, although I realise people dont want old mattresses for hygiene reasons I am only pointing out the different engineering qualities . I was one of the first people who bought the “new ” Slumberland posture spring mattress way back , in I think , the late 60,s and it was only at my wife,s insistence that I replaced it , they still make it. But my earlier life was the old fashioned “built like a battleship” steel spring mattresses which refused to “cave in ” . What your problem shows is what I think that the springs rely on the fibre inserts for support and they definitely arent long lasting . You have a legitimate complaint and at a £1000 and advertised as “being used by HM Queen Elizabeth ” this product falls way below the “Imperial ” advertising standards they have on their website . Contact the CEO .

Member
H Morgan says:
1 September 2016

We had our first ViSpring Herald for 20 years, before replacing it with another. This has lasted for 25 years, but the mattress is now a bit saggy and so we shall now go and buy our third ViSpring Herald. Not cheap, but well worth it.

Member
Elainemarie says:
15 March 2017

I have the Vi Spring Baronet which has got a pronounced hump in the middle of the mattress now after 19 years. Did you put your new Herald mattress on the old divan base or buy the whole mattress and divan base again from new? Your reply would be appreciated as I’m in a dilemma over whether to use the base again.

Member
Stewart says:
19 July 2017

Please don’t reuse the old base as if you have a hump in the mattress that will be mirrored in the base and any new mattress will follow the same lines. Plus, Vispring Lifetime guarantee will be void if used on an old base

Member
H Morgan says:
27 September 2017

We bought new divan bases both times. However, this time we have put the old divan base in the spare bedroom and put a new Hypnos pocket sprung mattress on top. Our new Vi-Spring Herald is just as fabulous as the 2 previous ones.
Sorry about the reply delay.

Member
Helen says:
29 October 2016

We bought a Relyon (pocket sprung with natural fillings) and spent a year complaining to the retailer. It was delivered and it was more firm than we’d expected based on it’s ‘medium’ tension we ordered and the one we’d tried in the shop. So we contacted the retailer – went back to the showroom and tried the one on display and said ‘the one we’ve been delivered is so much firmer than the medium and the firm one on display’. They said it needs to soften and it will soften in a month or two or three. It went lumpy, and ‘settled’ into dips where we’d slept with a hump in the middle and a hill to each edge. We turned and rotated it as instructed. Still getting back pain every night. The FIRA inspector came out and said it wasn’t faulty. After a year we went to mediation and got some money back. Not all of it though. But now we’re nervous about choosing another one!

Member
Lindsey says:
21 November 2016

Hi there,

I am currently having a new mattress nightmare and wondered if you could give a brief opinion? I purchased a handmade Burgess mattress last month in medium tension for £800. There were holes in the cover when it arrived but we were told buy the seller to use it (with mattress protection) and he would contact Burgess to discuss. 4 weeks later and no one had picked it up for repair. In the meantime I’ve developed really bad upper back pain after sleeping and think the mattress is too firm. It seemed ok initially but now it certainly is causing the pain….I am tossing and turning all night and can’t wait to get out of it in the morning. I checked the guarantee and it only covers repair of faults for 10yrs. I have been told there is no return available because we have made the wrong choice. I’m extremely upset. I went back to the showroom where we had tried the mattress out on 2 occasions and a different salesman told me that it is a FIRM Mattress (even though it claims to be medium) and that he didn’t get on with it and found it too hard! He was 6ft tall! I was not given this info before we bought it and I’m only just under 7 stone in weight and 4ft 11in. The mattress was picked up and speedily recovered (in one day) in organic cotton with a wool layer under the surface but it is obviously the springs that are too firm. I’m at a loss as what to do as it is giving me a really bad upper back (which I have never had before). We have had it about 7 weeks now. I have emailed this information to Burgess 2 weeks ago and they haven’t even bothered to respond. £800 is a lot of money for us and is the cost of a family holiday for the 3 of us. Just wondered if you could give an opinion of this situation.

Member
Annette says:
12 December 2016

Hi
We purchased a Hypnos 5ft divan bed in October2015. I found the studs in the mattress very uncomfortable and we were unhappy with the huge lump in the middle of the mattress. I contacted Hypnos who suggested we purchased a mattress topper and to contact the retailer . After quite extensive communications ,we finally had an inspection by a man with a spirit level. We then had to chase the result of that to be told that ‘the dips in the mattress were within the accepted guidelines’. Some weeks later we pursued this further, provided photographs and were finally given a new mattress. The new one is slightly better but still has a lump in the middle which has not gone away despite turning it as instructed. We had to buy a topper for comfort because of the studs. I am surprised that we would need to do that with a brand new mattress. Ours is a ‘Regent Supreme’ . I would definitely not recommend.