In these unprecedented times, I’d like to take the opportunity to update you on Which?’s activities and responsibilities during the coronavirus pandemic.
As everyone will know, the situation we find ourselves in is constantly changing, and the impact of the pandemic is being felt in almost every aspect of our lives.
Firstly, I’d like to say that I hope you are all keeping well and safe through what will be a difficult period for not just our country, but the entire world.
In line with government advice, all Which? staff across our three sites are now working from home.
We have planning and systems in place to ensure that the essential work that we are doing can continue throughout this period, and we will continue to deliver helpful guidance and support to our members and the wider UK population.
Which? has an important role to play
The daily changes and challenges that UK consumers are facing during this crisis means that Which? is an essential voice of expert advice.
Our joined-up approach means that the hard work of our experts across the whole organisation has already resulted in our insight and advice reaching as many people as possible, via our website and social media channels as well as in newspapers and on the television and radio.
Our advice guides on how the #CoronavirusPandemic will affect your rights
We are updating these constantly:
🚨Your travel rights + insurance: https://t.co/e7bKEjME0n
🚨Your finances + investments: https://t.co/713O16XPpW
🚨Cancelled or postponed events: https://t.co/3wjDAJmfPX pic.twitter.com/bJVtLgUeJv
— Which? (@WhichUK) March 12, 2020
Our press office continues to work hard issuing advice statements in response to the changing guidelines on travel, event and wedding cancellations, mortgage holidays and even how tech can help the elderly and isolated feel less alone.
I could not be more proud of how hard everyone is working to ensure that we can continue to help our members, supporters and the wider UK population.
I’m speaking with my teams regularly to make sure that we remain focused on the issues that matter most and that we can continue to support our members and the public in such difficult and strange circumstances.
And, while the role of Which? is indeed essential right now, the safety and wellbeing and the safety of my staff, their families, as well as that of the wider community, is of paramount importance.
We’re supporting staff throughout this period of working from home with whatever they may need, while also running mental health initiatives internally.
For me, it has been rather odd not seeing my colleagues and teams on a daily basis. I’m now working at a little old desk in my tiny office surrounded by my children’s coats, dirty football boots and a lovely photo of my Dad.
Thank you for your ongoing support during this period. As always, Which? will be here for UK consumers.
Stay safe and take care.