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Registration and signing in
How do I register on Which? Conversation?
How do I register with my social media account?
Do I have to register to use the site?
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I’ve registered but I’ve forgotten my password
How do I change my password?
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Your profile photo
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How do I delete my profile photo?
Do you have any suggestions for what to use as a profile photo?
Finding conversations I’m interested in
What’s the best way to find a conversation I’m interested in?
How do I post a comment?
How do I reply to a comment?
Are there any rules for commenting on Which? Conversation?
Why hasn’t my comment been published?
My comment was originally published, but now it’s disappeared – why?
My comment has been edited by the mods – why?
How can I see who the moderators are?
How does Which? Conversation block spam?
Can I see all the comments I’ve made?
Can I see replies to my comments?
How can I alert another community member to my comment?
Can I vote on someone else’s comment without replying?
How can I share or link to a comment?
How do I vote in the poll?
Can I use bold, italics and other formatting in my comments?
Why did some of the words in my comment appear with asterisks replacing the letters?
Subscribing to emails
Can I be emailed when new comments are made on a conversation?
Can I be emailed when someone replies to my comments?
I have signed up for some comment emails but now I want to unsubscribe – is this possible?
Can I change the email address that my comment alerts go to?
How do I reply to the comment I’ve been emailed?
How do I know if an email from Which? is genuine?
I signed up for a weekly/monthly update from Which? Conversation, but haven’t received anything. Why?
Why do the links in emails point to different websites than Which.co.uk?
The links you see in emails are automatically generated by the software Which? uses to send emails, and will redirect you automatically to the relevant content on Which.co.uk.
Using these links allows us to understand whether we are sending people information they find to be relevant and useful based on whether they are opening and viewing the content.
Most of the content you receive in Which? emails is also available on the Which? website, so if you are uncomfortable clicking on the links for any reason, you can find the same content on the website directly. For example, the information you find in Scam Alert emails is also availble under ‘Latest Updates’ at https://www.which.co.uk/consumer-rights/scams.