How do you feel about ordering in pubs and restaurants via apps? Could we potentially be handing over more than just our cash?
Ordering through apps at pubs and bars became the new normal while social distancing measures were in place.
Though restrictions are now over, many pubs and restaurants are still offer the option of ordering food and drink through an app on your phone rather than going to the bar.
No longer having to stand like sardines at the bar might feel like the safer option when visiting your local, but could it come at the cost of handing over personal data? Many apps will ask you to hand over a wealth of data such as your name, data of birth, contact details and, of course, payment information.
But the Information Commissioner’s Office (ICO) recently told the BBC that you’re under no obligation to share this information – and you might want to think twice before volunteering your data. But how do you feel about handing over your data to the pub? Do you prefer to order the pre-covid way?
Swapping data for convenience?
The ICO’s rules state that venues should only ask for data that’s ‘relevant and necessary’ – its Director of Data Protection told the BBC that she thinks it can be too easy for people to input their information without actually understanding fully where that information may be shared or why it’s being used.
Do you check the smallprint before using an app to see how your data could be used?
Some will feel that the convenience of not having to leave your seat makes for a more efficient service, while others may find it needlessly complicated or in some cases be unable to use an app entirely – not everyone has a smartphone after all.
Has your phone become cluttered with apps from different bars and pubs? Have you taken a look at exactly what information is being collected at any stage?
Let us know if you’ve found app-ordering a faff and are happy to be back at the bar.